Employment Services Technician (Employment Services Technician) (4463-12) Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin citizenship status marital status age disability genetic information protected veteran status gender identity or expression sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace. 11 Paid Holidays Immediately Begin with 40 hours Paid Vacation if No Prior Service. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option. Highly Competitive and Comprehensive Benefits Package: Medical HRA Dental Vision Employer-Paid Life Insurance Long-Term Disability Tuition Reimbursement Paid Parental Leave Public Service Loan Forgiveness Eligibility Commuter Stipend or Free On-Site Parking Wellness Incentives robust Employee Assistance Program access to Free Medical and Rx through Marathon Health plus expansive Behavioral and Mental Health Resources and More! DEADLINE TO APPLY: July 15 2025 WORK LOCATION: Ohio Means Jobs 1916 Central Parkway Cincinnati OH 45214 WORK HOURS:40 hours/week HOURLY SALARY:$20.60 hourly Applicants for Childrens Services positions cannot provide foster care for children in the custody of Hamilton County. REQUIREMENTS (EDUCATION EXPERIENCE LICENSURE CERTIFICATION): - Associate degree
- OR at least ninety-four (94) quarter credit hours or the equivalent in semester/trimester hours with at least one (3) hour course in each of the following: interviewing office/information technology basic mathematics public relations communications; nine (9) credit hours in English which include basic grammar writing skills and composition
- OR two (2) years experience in public contact work involving interviewing and collecting organizing analyzing and interpreting complex data or equivalent.
- All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills
AGENCY-PREFERRED QUALIFICATIONS: - Specific experience in Workforce Investment Opportunity Act or similar employer focused service industry
JOB DUTIES (SUMMARY): - Coordinates or ensures Eligibility for Services (e.g. reviews and certifies participant eligibility); interviews evaluates and classifies applicants; determines funding title under which a participant will receive services; promotes all services; reviews and approves training appropriate to title of eligibility. Ensures proper maintenance of files and inclusion of appropriate documentation.
- Coordinates or ensures assessment of participant (i.e. completion of in-depth assessment to identify barriers to employment and determine career pathway) counsels applicants who have problems of vocational choice and/or adjustment; schedules administers and interprets tests; refers clients to training or other employment programs; services employer job orders for example: searches files selects and refers qualified applicants according to employers specifications; selects and refers eligible applicants to special programs or services and performs follow-up activities on all referrals.
- Coordinates and ensures appropriate assignments to Services (e.g. Including testing counseling training selection and referral); develops possible jobs for applicants; writes and services job orders; interviews selects and refers job applicants; verifies referrals and administers and scores tests as assigned.
- Coordinates or ensures case management and follow up (e.g. engaging with participants); addressing work-related problems and mentoring.
- Attends conferences and training.
- Performs other related duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:(*Indicates can be developed after employment) - Knowledge of:Preferred candidates will have specific experience in the field of Workforce Investment Opportunity Act Employer Services or substantially similar employer focused service industries. Employment and educational counseling; interviewing; tests and measurements; educational and vocational appraisal techniques; labor market data and employment trends; available human resources training and development programs*; public relations; understand labor market data and employment trends; assessment measurement and testing techniques; the full array of related state and federal benefits*; State and Federal regulations*; budgeting; project planning*.
- Skill In: Interview assessment and referral techniques; operation of office equipment (e.g. copier calculator fax computer).
- Ability to: Collaborate with vendors and participants determine needs work best suited; gather collate and classify information about applicants and participants; identify qualified applicant according to specifications for referral; maintain accurate records; write routine business letters; understand and follow technical direction; use statistical analysis; establish and maintain a productive rapport with peers stakeholders and customers; develop good rapport with clients; handle sensitive telephone and face-to-face contacts with public.
ESSENTIAL JOB FACTORS: - Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car valid drivers license issued by the state of residency and required auto liability insurance.
EDUCATION LICENSURE AND CERTIFICATION REQUIREMENTS: - Associate degree
- OR at least ninety-four (94) quarter credit hours or the equivalent in semester/trimester hours with at least one (3) hour course in each of the following: interviewing office/information technology basic mathematics public relations communications; nine (9) credit hours in English which include basic grammar writing skills and composition
- OR two (2) years experience in public contact work involving interviewing and collecting organizing analyzing and interpreting complex data or equivalent.
- All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills
POSITIONS SUPERVISED: BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following including but not limited to the following systems: - State Automated Child Welfare Information System (SACWIS)
- State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
- Ohio Bureau of Criminal Identification Investigation (BCI)
- FBI
- National Sex Offender Public website () Code 5101:2-5-09 must be conductedfor each prospective employee
| Required Experience:
IC