Client Services Officer
Client Services Officer
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Description: Client Services Officer
ABOUT ABN AUSTRALIA
ABN Australia is a unique Australian corporate services business with a focus on helping global businesses succeed in Australia through an innovative range of business establishment compliance accounting and workforce solutions.
The business is seeing excellent growth servicing an exciting and diverse client base across both industry and geography. We have now serviced thousands of international clients helping them confidently expand into Australia and keep compliant. We have over 400 5 star Trustpilot reviews and growing.
ABN Australia prides itself on family values and being team member focused striving to provide a healthy work life balance. Being nimble in the market it allows us to position ourselves with speed and capitalise on opportunities as they present.
POSITION DESCRIPTION AND RESPONSIBILITIES
Working closely with a team of experienced professionals the Client Services Officer works closely with the Client Services Manager to support the broader Client Services Team and the delivery of services to both new and existing clients. The Client Services Officer also provides administrative support to our various service teams and the broader business. This is an excellent opportunity to become a key contributor within our fast-growing professional services business.
POSITION TITLE:
Client Services Officer
SERVICE LINE:
International
LOCATION:
Remote
REPORTS TO:
Client Services Manager
DIRECT REPORTS:
N/A
KEY SERVICE DELIVERY RESPONSIBILITIES
Key responsibilities of the role include but are not limited to:
assisting Client Services Manager with delivery of Client Services Team services
client engagement support for example:
client onboarding and offboarding
task scheduling
invoice preparation and amendments and payment arrangements/ administration
CRM and email client updating reconciliations and maintenance (Airtable Front ASANA)
finance (tax and accounting) services support for example:
preparation of tax compliance calendars
assistance with workpaper and other document creation
assistance with client information requests and organising filing and checking information received
lodging BAS/ IAS Income Tax Returns Substitute Accounting Period Applications Deferred GST Applications and other documents with the ATO
assistance with ATO lodgement program including assistance with oversight of and communications with clients
assisting with various registrations and reporting (e.g. PAYG GST client superannuation workcover insurance)
ATO management and communications (e.g. ATO Portal Notices Management (via ATOMate) client escalations following-up client tax payments outstanding ATO debts and overdue ATO lodgements as required)Education
College Degree
Employment Type
Full Time
Key Skills
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