Business Support Executive

Business Support Executive (PBSA/BTR)

Sheffield South Yorkshire United Kingdom
Salary: 24250 1k commission

Are you a proactive and detail-oriented Business Support Executive ready to play a pivotal role in UniHomes exciting new venture Reporting directly to our Head of Client Acquisition (PBSR/BTR) youll be instrumental in supporting our rapid expansion of an innovative rental advertising product into the Purpose-Built Student Accommodation (PBSA) and Build-to-Rent (BTR) sectors. This brand-new role is integral to our success.

Youll be crucial in ensuring the seamless operation of our listings and tenancy processes and providing first-class support to our growing network of PBSA and BTR operators across the country. This is a fantastic opportunity for someone who thrives on precision loves problem-solving and wants to directly contribute to the launch and growth of a key new direction for an established PropTech leader.

Key responsibilities:

• Manage and meticulously maintain accurate property listings for PBSA and BTR operators nationwide.
• Upload new properties and ensure all information is up-to-date and compliant with platform standards.
• Generate and distribute regular lead reports to accommodation operators providing key insights.

• Validate and track successful tenancies to support the financial reconciliation process efficiently.
• Act as a key point of contact for operators delivering exceptional communication and swift problem resolution.

• Utilise Salesforce and other CRM tools to manage data workflows and partner integrations efficiently.
• Identify and resolve issues quickly thinking on your feet to maintain smooth operations.
• Support the internal team with reporting data validation and any ad hoc business support tasks as required.

Skills and experience:

• At least 3 years proven experience in a business support role ideally within a tech company or Software as a Service (SaaS) environment.
• Experience working within the student accommodation market is highly desirable.
• Strong knowledge and hands-on experience using Salesforce and other CRM systems are essential.
• Excellent communication skills both verbal and email with a focus on clarity and professionalism.
• Highly organised with strong attention to detail and a methodical approach to tasks.
• An effective problem solver with the ability to prioritise and manage multiple tasks in a fast-paced environment.
• Self-motivated proactive and able to work both independently and as part of a collaborative team.

About us:

UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW).

Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners to offer hassle-free all-inclusive accommodation to our growing and strong community of university students who are actively seeking their perfect shared house. We are taking the market by storm currently in over 60 university cities and towns across the UK and we have huge ambitions for 2025.

Founded by three Sheffield property entrepreneurs in 2015 we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldnt be a more exciting time to join us.

We are a team driven and united by our core values:

• Lead the Way
• In it Together
• Customers Matter
• Keep it Simple
• Rise Above Challenges
• Make it Happen

What do you get when you work here

With people and culture at the heart of our organisation we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.

Working in our stunning new office at New Era Square in the centre of Sheffield you will get complimentary breakfast hot & cold drinks snacks pool table holidays length of service days voluntary day enhanced pension scheme pension salary sacrifice scheme healthcare scheme Employee Assistant Programme sick pay enhanced maternity & paternity pay career progression a commitment to personal and professional development employee of the month award refer a friend scheme staff discounts mental health and financial support and company social events.

At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds regardless of age disability gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation.

Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.

We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.