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Who We Are:
A data-driven integrated marketing agency we develop meaningful culturally-relevant marketing communications programs that drive measurable results. We help our clients take advantage of the fundamental changes taking place in the marketing industry such as the emergence of digital technologies new channels to reach critical audiences and the transformative impact of social media.
About the Amplification Department
The Amplification Department at Sensis focuses on all earned marketing communications disciplines such as media relations strategy public relations social media engagement marketing and influencer marketing. Our team ensures that our clients messages reach the right audiences through innovative and data-backed strategies.
What We Are Looking For:
Public Relations Account Supervisor
We are seeking a California-based Public Relations Account Supervisor with experience in Healthcare Communications for our growing Amplification Practice. Our Amplification team brings public relations social media influencer engagement and content development under one department to further amplify messages that are relevant in todays landscape. This role reports into the Managing Director of Amplification and will supervise 2-3 full-time and part-time people.
This is a hybrid role with a requirement of three days on-site at our Glendale CA office.
What Youll Be Doing:
Ensure that client expectations and requirements are clearly understood and maintain overall satisfaction and retention of clients on assigned programs/campaigns
Display marketing curiosity and a willingness to push your own thinking and the agencys work in new directions
Attend and facilitate team status meetings client meetings and client calls; deliver formal and informal presentations to clients as well as internal team members
Prepare thorough accurate and consistent work to clients reflective of the agencys quality standards
Manage accounts including fiscal responsibilities (client budget expense reporting and campaign profits and losses); execute billing practices including detailed record keeping and follow-up
Develop and maintain strong relationships with key media and client stakeholders and quickly develop an in-depth knowledge of our clients industries and business needs
Serve as the liaison between the agency and client to ensure that client goals budget and target audience are reached
Understand the impact of social media and influencer engagement in conjunction with our PR efforts and incorporate these elements into comprehensive PR initiatives
Act as the primary point of contact for assigned clients; escalate track and solve client issues by monitoring and managing all aspects of daily client performance
Manage a small team; create good team culture and mentor team members for success
Develop and implement strategic public relations programs for clients primarily earned media and community engagement
Take ownership of projects develop and manage budgets schedules and scope of resources through collaboration with other team members
Ability to multi-task in a very fast-paced agency environment
Bilingual a plus
Proficiency in Microsoft Office Excel and Power Point
Excellent writing and communication skills to effectively convey PR ideas and strategies to clients
Strong interpersonal customer service presentation organizational and problem-solving skills
Ability to balance revenue client satisfaction and operational responsibilities while meeting deadlines
Ability to work both as part of a team and independently
Ability to multi-task and prioritize assignments
Ability to think strategically
Excellent organizational skills with a keen attention to detail
6 years of account management and supervisory experience
Bachelors degree in communications journalism or related field
Prior experience in government or healthcare communications
Where:
Hybrid California
Compensation:
For California residents only - the salary range for this role is $50000-$74000.
The offered salary or salary range is based on several factors including but not limited to overall experience relevant experience education level certifications applicable skills and expertise and location of the position.
Required Experience:
Manager
Full Time