Account Manager (PBSA/BTR)

Account Manager (PBSA/BTR)

Field-based / Remote United Kingdom (must be based in the UK)
Salary: 30000 car allowance commission (OTE 50000)

Are you a highly driven Account Manager with proven experience in the PBSA/BTR sector ready to make your mark in a pivotal new role Reporting directly to our Head of Client Acquisition (PBSA/BTR) youll be instrumental in establishing UniHomes presence within the Purpose-Built Student Accommodation (PBSA) and Build-to-Rent (BTR) sectors. While UniHomes is a well-established and rapidly scaling PropTech leader this role represents an exciting brand-new direction for our growth focused on launching our innovative rental advertising product into these key markets. Youll be vital in shaping our future in this space.

As our dedicated Account Manager youll be the linchpin in ensuring our partners portfolios are not just accurately represented but thriving on our platform. Youll become a trusted advisor empowering large accommodation providers to optimise listings drive lead generation and significantly boost tenancy conversions. This commercially focused B2B role demands exceptional relationship management keen attention to detail and a deep understanding of the student accommodation market. This is a prime opportunity to make a significant impact in a new high-growth area and contribute directly to UniHomes ambitious expansion.

This role offers the best of both worlds: the flexibility of remote work for the first half of the year allowing you to establish foundational relationships and strategies from your home base. As the business enters its peak season in the latter half of the year youll transition to a dynamic field-based role travelling nationally up to three days a week with some overnight stays. This extensive travel provides an invaluable chance to build strong in-person connections with key decision-makers across the PBSA and BTR sectors attending industry events and conducting impactful meetings to drive growth and optimise partner performance nationwide.


Key responsibilities:

• Develop and maintain robust high-value relationships with key decision-makers within PBSA and BTR operators.
• Serve as the primary strategic point of contact leading ongoing discussions around performance optimisation and new opportunities.
• Conduct a minimum of 10 impactful meetings per week including in-depth account reviews strategic follow-ups and platform training sessions.
• Actively represent UniHomes at industry networking events and conferences to strengthen relationships and uncover new opportunities.

• Proactively monitor analyse and significantly improve the performance of operator listings ensuring maximum visibility competitiveness and data accuracy.
• Deliver regular insightful reports and data-driven recommendations that directly contribute to partner success and conversion rates.
• Provide weekly performance headlines and comprehensive reports to the Head of PBSA and BTR.

• Ensure all partner listings are complete up-to-date and consistently exceed platform standards across pricing availability rich media (images/virtual tours) and detailed property information.
• Collaborate with operators to effectively roll out impactful promotional offers and dynamic seasonal adjustments.

• Work seamlessly across our product content and marketing teams to address client needs swiftly and enhance overall platform functionality.
• Identify and help implement process improvements that elevate partner satisfaction and streamline operational efficiencies.

• Minimum of 3 years hands-on Account Management experience within a B2B setting.
• Crucially proven experience and a strong network directly within the Purpose-Built Student Accommodation (PBSA) and/or Build-to-Rent (BTR) sector is essential.
• Exceptional interpersonal and stakeholder management skills with the ability to build rapport and influence at all levels.
• A strong commercial mindset underpinned by a proactive data-driven approach to account growth and revenue generation.
• Proficient and comfortable navigating property management systems CRM platforms (ideally Salesforce) and various online marketplaces.
• Highly organised capable of managing a diverse portfolio of accounts simultaneously while maintaining meticulous attention to detail.
• A clear confident and persuasive communicator (both written and verbal) who can articulate complex information effectively.
• Full valid UK driving licence (as this is a field-based role with regular travel).

About us:

UniHomes has been named the fastest-growing technology company in Yorkshire and the Northeast in the 2023 Deloitte UK Technology Fast 50. We are also incredibly proud to have been officially certified as a Great Place to Work (GPTW).

Our industry-leading property search portal and utility management service enables our established and ever-increasing network of letting agent partners to offer hassle-free all-inclusive accommodation to our growing and strong community of university students who are actively seeking their perfect shared house. We are taking the market by storm currently in over 60 university cities and towns across the UK and we have huge ambitions for 2025.

Founded by three Sheffield property entrepreneurs in 2015 we have experienced remarkable growth and now have a team of almost one hundred at our Sheffield City Centre office. With recent minority investment from LDC we are scaling up our teams ready to conquer new horizons. There couldnt be a more exciting time to join us.

We are a team driven and united by our core values:

• Lead the Way
• In it Together
• Customers Matter
• Keep it Simple
• Rise Above Challenges
• Make it Happen

What do you get when you work here

With people and culture at the heart of our organisation we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work (GPTW) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.

Our impressive benefits package and perks comprise: holidays length of service days voluntary day enhanced pension scheme pension salary sacrifice scheme healthcare scheme Employee Assistant Programme sick pay enhanced maternity & paternity pay career progression a commitment to personal and professional development employee of the month award refer a friend scheme staff discounts mental health and financial support and company social events.

When you do occasionally visit our stunning state-of-the-art office in Sheffield you will be treated to complimentary breakfast hot & cold drinks snacks pool table and company social events.

At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds regardless of age disability gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex or sexual orientation.

Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.

We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.