Head of Customer Acquisition & Engagement, Business Transaction Banking
Head of Customer Acquisition & Engagement, Business Transaction Banking
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Job Description
Create your best future now and join Westpac as a Head of Customer Acquisition & Engagementfor Business Transaction Banking.
Whats the role
As Head of Customer Acquisition & Engagement youll lead the strategy and execution behind how businesses discover choose and activate Westpacs transaction banking solutions. From generating demand to delivering seamless onboarding experiences youll oversee the Acquisition & Activation village driving meaningful outcomes for our Business & Wealth customers. This is a critical leadership role in a period of growth where innovation meets accountability and where your decisions shape how we grow and serve our customers with excellence.
What do I need
To find success in this role youll need:
- Innovative and strategic thinking in Marketing Channel Strategy or Optimisation.
- A strong customer-first mindset balancing the right outcomes for growth and the customer experience.
- Proven experience influencing and exciting sales teams to achieve growth as well as leading cross-functional teams and complex initiatives.
- Ability to navigate governance risk and regulatory frameworks with confidence.
- Strong communication and stakeholder engagement skills.
- A data-driven approach to decision-making and performance management.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Director
Employment Type
Full-Time
