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1 Vacancy
DUTIES AND RESPONSIBILITIES:
Monitors and tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes
Route data entry
Approaching all encounters with employees customers and vendors in a friendly service-oriented manner
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Assisting driver(s) when a pick up or delivery is in question before servicing.
Scheduling and dispatching work to various employees and departments throughout the day.
Demonstrate effective use of software applications at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
Work in a fast paced cooperative high call volume environment.
Calculate payments for Transfer Station walk in customers
REQUIREMENTS:
High school diploma or equivalent is required.
2 years of Dispatcher or Office Admin experiencepreferred.
Strong typing skills.
Must have working knowledge of MS Office Suite (Excel Word Outlook Etc).
Excellent organization and strong communication skills both orally and written.
Ability to meet tight deadlines and juggle multiple priorities.
Pleasant demeanor over the phone and emails
Critical and logical thinking skills
Proficient in English and Spanishpreferred..
We offer excellent benefits including: medical dental vision flexible spending account long term disability life insurance 401K retirement.
Waste Connections is an Affirmative Action/Equal Opportunity Employer(Minorities/Female/Disabled/Veterans)
Full-Time