Office Clerk
Office Clerk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the team at Hersheypark Camping Resort campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins tent sites and partial and full-hookup sites.
This position is responsible for greeting guests at the front counter processing reservations registering guests checking guests in and out as well as promoting activities and events of the Hersheypark Camping Resort.
As a Part-Time Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Greet guests at the front counter including assisting with check in/check out answering guests questions and completing reservations.
Participate in Roadside check in
Process closing reports in accordance with HE&R standards
Process cash and credit card transactions in accordance with HE&R standards
Maintain Office and Lobby Cleanliness
Assist with minor guest opportunities and resolution
Participate in campground site inspections to support visual check in/check out
Provide exceptional customer service both in the office and during site visits
Provide feedback regarding processes guest experiences and employee training
Maintain positive professional and safe work environment
Assist guest with all aspects of the game room including stocking and maintaining brochure racks
Maintain after hours security binder
Deliver after hours cabin keys
Maintain accurate account of arrivals/departures for the day
Communicate clearly with Housekeeping Supervisor and outside team via 2-way radio
Promote Campers App features and benefits to guests
Daily inspection of office golf cart in accordance with the standard golf cart usage policy
Assist office administration and team leaders with other projects and duties as assigned.
Qualifications:
Must be 18 years of age or older
Must have a Valid Drivers License
Knowledge Skills and Abilities:
Strong verbal communication skills and ability to work well with the public
Good organization skills clerical and computer skills
Attention to detail
Hospitality minded
Computer proficiency
Ability to multitask
Job Demands:
This is a seasonal position beginning in April/May and continuing through October. The working schedule may include evenings weekends and holidays based on operational needs.
Must be able to work a flexible schedule including days evenings holidays and weekends.
Office hours during the peak season are 7:30am to 11pm
Must be able to work indoor and/or outdoor environments in various weather and temperature conditions.
Physical requirement includes walking and standing 90% of your shift bending and stooping 20% of the time.
Must be able to lift 25 lbs.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Employment Type
Full Time
