Senior Manager, Business Development
Senior Manager, Business Development
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Salary Not Disclosed
1 Vacancy
Job Description
Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.
Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Lets build experiences people lovetogether.
About Us
Were UserTesting a leader in human insights. We believe the path to understanding peopleand building great experiencesstarts with empathy. Working here means helping organizations tap into the human side of business to collaborate innovate and launch with confidence. We empower companies to connect with their audiences naturally and authentically through experiences that are intentionally human.
Trusted by over 3000 customers including 75 of the Fortune 100 UserTesting accelerates growth reduces costs and helps organizations close the experience gap. Join us and help build the engine for human understanding.
The Opportunity
Were looking for a passionate and data-driven Senior Manager to lead one of our BDR (Business Development Representative) team. This is a strategic people-first role where youll guide a group of ambitious BDRsmost based in Atlantatoward shared goals career growth and real impact.
Youll collaborate closely with marketing and sales leadership to turn inbound interest into pipeline and craft outbound strategies that drive demand and delight our future customers. This is your chance to shape the future of our BDR program and be a key voice in our go-to-market (GTM) strategy.
The Team
Youll lead a group of motivated BDRs across multiple time zones with a strong core team located in Atlanta. Reporting into senior GTM leadership this team is focused on driving high-quality pipeline sharing feedback loops with marketing and creating a launchpad for future sales talent.
What Were Looking For
Were after someone whos inspiring collaborative and obsessed with making data actionable. Youll thrive here if youre motivated by coaching people building scalable processes and seeing your strategies fuel growth.
Describing the role:
Lead manage and grow a team of BDRs across multiple time zones with most located in Atlanta
Collaborate with marketing and sales leadership to optimize lead generation campaigns and ensure tight alignment between functions for effective and efficient follow up on inbound leads.
Develop and execute outbound strategies to generate qualified pipeline in close alignment with sales teams
Drive and evolve BDR global process with best practices and utilise as a coaching framework to drive team success.
Set clear performance expectations KPIs and work with BDRs to succeed.
Analyze data and funnel metrics to identify areas for improvement and implement scalable processes
Hire onboard and train new BDRs to maintain high standards of excellence
Foster a culture of accountability learning and continuous improvement
Represent the voice of the BDR team in leadership meetings and contribute to strategic GTM planning
Youll bring:
6 years of experience in B2B sales or business development roles with at least 3 years in a leadership capacity
A proven track record managing hybrid BDR/SDR teams in a SaaS environment
Deep understanding of outbound and inbound sales strategies
Exceptional coaching and communication skills
A passion for developing talent and building inclusive high-performing teams
A data-led mindsetyoure comfortable diving into funnel metrics and optimizing as you go
Experience working with Salesforce Outreach Gong Orum or similar tools
Comfort in fast-paced scaling environments
Dont meet every single requirement but excited about the role
We encourage you to apply! Research shows that some peopleespecially from underrepresented groupsare less likely to apply unless they meet every single requirement. But you might be just the right person for this or other roles. We believe diversity of backgrounds experiences and thinking makes us stronger.
Application Process
Meet with a Recruiter
Interview with the Hiring Manager with BDR Leadership
Discussion with BDR Manager
Prepare & Present Interview with BDR Leadership
Final Interview with Sales Leadership
Offer Stage
Accommodations
At UserTesting were committed to building inclusive and accessible experiences for all candidates. If theres anything we can do to make the interview process more accessible for you please let us know at .
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
Required Experience:
Senior Manager
Employment Type
Full-Time
