Digital Change & Improvement Manager
Digital Change & Improvement Manager
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Job Description
As the Digital Change & Improvement Manager you will play a key leadership role in shaping the future of our Oracle Cloud Fusion services. Youll be at the forefront of managing change and release processes for the Oracle Cloud Fusion system ensuring it is robust efficient and aligned with our strategic goals.
Your responsibilities will include overseeing the full lifecycle of system changes - from planning and testing to deployment and post-implementation review - while minimising disruption and maximising value. Youll lead the coordination of Oracle Cloud updates ensuring new features security patches and bug fixes are implemented smoothly and effectively.
Beyond change management youll drive a culture of continuous improvement. Using data user feedback and service metrics youll identify opportunities to optimise processes support automation initiatives and enhance digital literacy across the organisation. Working closely with the Head of Systems and the Systems Team youll ensure our digital services are user-centric resilient and future-ready.
This is a hybrid role with a strong strategic and operational focus offering the opportunity to make a tangible impact on how we deliver digital services to both internal users and the wider community.
You are a dynamic and strategic leader with a strong track record in digital change service improvement and transformation. With hands-on experience in system test and release management - ideally within Oracle Cloud or similar ERP platforms - you bring a structured analytical approach to managing complex system upgrades and digital initiatives.
You have a deep understanding of continual service improvement methodologies such as ITIL Lean or Agile and youre confident in applying these to drive meaningful change. Your experience spans process review business case development and the use of data and user feedback to inform decisions and optimise services.
Youre adept at leading cross-functional teams in high-pressure fast-paced environments balancing competing priorities while maintaining a clear focus on outcomes. Your ability to influence senior stakeholders and translate technical concepts into accessible language makes you a trusted advisor and change champion.
Youre passionate about user-centred design and agile project delivery and youve successfully led transformation projects that enhance digital experiences and enable self-service. Your strong IT skills support your ability to analyse service performance and turn insights into action.
Above all youre a resilient collaborative leader who inspires and motivates others fosters a positive working culture and is committed to delivering high-quality future-ready digital services.
- 31 days annual leave plus public and bank holidays
- Access to theLocal Government Pension Schemewhich provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working flexitime job share home working part-time
- A vast range of lifestyle discounts from major retailers supermarkets energy suppliers and more
- Broad range of payroll benefits including cycle to work eye care vouchers travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
Responsibilities
Required Experience:
Manager
Employment Type
Full-Time
