Part Time Scullers Jazz Club Box Office Coordinator - DoubleTree Suites by Hilton Boston-Cambridge
Part Time Scullers Jazz Club Box Office Coordinator - DoubleTree Suites by Hilton Boston-Cambridge
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Job Description
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Box Office Coordinator for Scullers Jazz Club at the DoubleTree Suites by Hilton Boston-Cambridgeis responsible forproviding administrative and clerical support to the Artistic Director in the hotels continuing effort to deliver outstanding service and financial profitability.
What will I be doing
As a Box Office Coordinator for Scullers Jazz Club at the DoubleTree Suites by Hilton Boston-Cambridgeyou will be responsible for providingadministrative and clerical support to the Artistic Directorin the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Greet and assist guests and respond to requests in a timely friendly and efficient manner
- Manage operations of the Box Office
- Liaison with Artistic Director Production Manager hotel staff (including Food & Beverage) to ensure all Scullers shows run smoothly
- Prepare nighlty will call lists settlement sheets and special requests for hand off to appropriate person
- Customer liaison to assist all guests with any questions/issues relative to ticket purchases and general information questions about Scullers
- Assist customers with jazz package hotel reservations
- Perform word-processing typing e-mailing data-entry filing faxing copying processing mail and taking notes and/or dictation
- Answer telephones
- Expedite correspondence
- Perform other general office duties and assist with special projects as needed
- Assist with seating customers on show nights
- Must be able to work nights on Friday and Saturday
- Experience with TicketWeb ticketing system preferred but can train
- Social media and general Marketing to promote the jazz club and jazz club shows is preferred
EOE/AA/Disabled/Veterans
Required Experience:
IC
Employment Type
Part-Time
