Community Outreach Coordinator
Community Outreach Coordinator
Posted on :
06-07-2025
Employer Active
1 Vacancy
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Job Description
WHO WE ARE
What you would do in this job
- Coordinates and implements activities such as public hearings focus groups surveys education information presentations and other forums that fosters input from and education of the public for Metro Transit new start initiatives. Identifies constituencies that need to be communicated with and involved in the public process; participates with Project Office staff on public input process.
- Represents project as assigned at public events and meetings of committees and organizations in absence of manager.
- Acts as liaison to Project Office staff and Project Consultants.
- Interfaces with the Manager of Public Involvement to ensure consistent communications with communities potentially impacted by the transit project(s).
- Responds to customer inquiries requests for information regarding all aspects of the project.
- Tracks public comments to assist Public Involvement Manager in tailoring key messages and collateral material to specific audiences including civic business and opinion leaders neighborhoods organizations etc.; maintains stakeholder contact lists.
- Reviews routine communication tools for consistency while creating outreach and engagement plans and updating accordingly as projects progress.
- Performs administrative tasks such as taking meeting minutes creating agendas and typing up notes.
- Performs other related duties as assigned or apparent.
What education and experience are required for this job (minimum qualifications)
Any of the following combinations of progressively responsible experience public affairs or community relations that includes working with the public diverse community groups consultants opinion leaders and community-based organizations and completed education in Planning Urban Studies Communication Public Affairs Political Science or a related field:
- High school diploma/GED with seven (7) years of experience
- Associate degree with five (5) years of experience
- Bachelors degree or higher with three (3) years of experience
- Degree in planning urban studies communication public affairs political science or related field.
- Experience with event coordination logistics.
- Experience with community outreach in Minneapolis specifically with construction coordination building strong community relationships.
- Experience in transit/transportation.
- Experience in non-profit or government agency.
- Skilled in writing listening and speaking in a second language.
- Experience working with diverse populations of internal and external customers.
Valid drivers license with an acceptable driving record.
What knowledge skills and abilities you should have within the first six months on the job:- Skilled in using Microsoft Word and PowerPoint and working with databases.
- Skilled in setting up laptop and projectors for use at public meetings.
- Skilled verbal and written communication.
- Skilled in dealing with conflict and stressful situations.
- Skilled in reading writing and speaking a second language is desired.
- Ability to use photocopiers printers plotters and other office equipment required for putting meeting materials together.
- Ability to use email and Outlook calendar function for setting up public meetings.
- Ability to listen and summarize conversations with the public or in meetings.
- Ability to pay attention to detail.
- Ability to prioritize and manage multiple tasks.
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We encourage our employees to develop their skills through on-site training and tuition reimbursement.
- We provide a competitive salary excellent benefits and a good work/life balance.
Additional information
Union/Grade:Non-Represented / Pay Grade G
FLSA Status:Exempt
Safety Sensitive:No
Classification Levels:- Associate Community Outreach Coordinator
- Community Outreach Coordinator
- Senior Community Outreach Coordinator
Work is usually performed in a standard office setting but will require travel between primary work site to other sites periodically. Additionally this position will participate in events that are held outside exposed to the elements.
What steps the recruitment process involves:- We review your minimum qualifications.
- We rate your education and experience.
- We conduct a structured panel interview.
- We conduct a selection interview.
If you are new to the Metropolitan Council you must pass a background check which verifies education employment and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction you do not automatically fail. The Metropolitan Council considers felony gross misdemeanor and misdemeanor convictions on a case-by-case basis based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.
If you are already an employee of the Metropolitan Council you must pass a criminal background check if the job youre applying for is safety sensitive is a supervisory or management job is in the Finance Information Services Audit or Human Resources departments or has access to financial records files/databases cash vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.
IMPORTANT: If you make a false statement or withhold information you may be barred from job consideration.
The Metropolitan Council is an Equal Opportunity Affirmative Action and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color members of the LGBTQ community individuals with disabilities women and veterans to apply. If you have a disability that requires accommodation during the selection process pleaseemail.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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