Operations Supervisor
Operations Supervisor
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Job Description
Location: Lekki Lagos
Industry: Hospitality / Beach Resort
Employment Type: Full-Time
Gender Requirement: Male
Experience: 4 - 6 Years
Monthly Salary: 400000
About the Role
We are currently seeking a skilled and experienced Operations Supervisor to lead and manage daily operations at our hospitality facility in Lekki. This role is ideal for a male professional with a solid background in operations and supervisory roles within the hospitality sector.
As the Operations Supervisor you will play a key role in optimizing service delivery managing frontline staff and ensuring high standards of quality efficiency and guest satisfaction.
Key Responsibilities
Lead and supervise operational teams to meet daily performance and service targets
Coordinate all on-site activities to ensure smooth and consistent service delivery
Train mentor and evaluate team members to enhance productivity and accountability
Identify workflow inefficiencies and implement actionable improvements
Enforce safety protocols company policies and quality control standards
Track key performance indicators (KPIs) and generate operational reports for management
Resolve issues promptly to reduce service downtime or guest dissatisfaction
Act as the communication bridge between frontline staff and senior management
Requirements
Gender: Male (as specified for operational logistics and accommodation)
Experience: Minimum of 4 6 years in a supervisory or operations role within hospitality (hotels resorts facilities)
Education: Bachelors Degree in Business Administration Operations Management Hospitality Management or a related field
Proven leadership and team management skills
Strong organizational communication and critical thinking skills
Proficient in Microsoft Office Suite and operations management software
Ability to work independently handle multiple tasks and adapt in a fast-paced environment
Benefits
Competitive salary: 400000 per month
Monthly performance-based bonuses
Health insurance coverage
Staff accommodation provided
Career growth and leadership development opportunities
Exposure to large-scale and structured hospitality operations
Employment Type
Full Time
