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About Oshkosh AeroTech an Oshkosh company
Oshkosh AeroTech is a leading provider of aviation ground support products gate equipment and airport services to commercial airlines airports air-freight carriers ground handling and military customers. Oshkosh AeroTech offers products that make a difference in peoples lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry including LEKTRO JetAire JetPower AmpTek Jetway and more.
JOB SUMMARY
Join Oshkosh AeroTech as a Work Order Coordinator where youll play a key role in coordinating customer service requests scheduling technicians and managing critical data entry within our computerized maintenance management system (CMMS). Serving as the primary contact for customers and vendors youll ensure efficient resource utilization and provide insightful operational reports aimed at improving productivity. This role is perfect for an organized individual with strong communication skills a commitment to safety and the ability to thrive in a diverse fast-paced environment.
OUR BENEFITS
Joining Oshkosh Aerotech means becoming a valued member of a dynamic team with a comprehensive benefits package including medical dental vision coverage 401K and more!
YOUR IMPACT
These duties are not meant to be all-inclusive and other duties may be assigned.
Coordinate customer service requirements with onsite maintenance personnel.
Answer phones and enter work orders into the CMMS system.
Oversee the scheduling of technicians and the input of all required information into the CMMS.
Serve as the first contact to customers and vendors.
Implement work order schedules maximizing usage of technicians and other resources.
Run operation reports and provide recommendations to improve efficiency/productivity.
Comply with company safety program and trainings.
Ability to work productively and cohesively in a diverse and multicultural environment.
MINIMUM QUALIFICATIONS
High School diploma or GED equivalent
Valid Drivers License
2 years of related experience in customer service or dispatching
2 years of related experience with data entry scheduling workloads and processing work orders
Ability to be badged to work in secure areas of an airport
Ability to work Day or Night shift including weekends and holidays
PREFFERRED QUALIFICATIONS
Bilingual in Spanish and English
Computer skills with proficiency in Microsoft Word and Excel
Excellent planning and organizational skills
Excellent customer service and interpersonal skills
PHYSICAL DEMANDS
While performing the duties of Work Order Coordinator the employee is regularly required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close proximity vision distance vision color vision peripheral vision depth perception and ability to adjust focus. While performing the duties of this job the employee is frequently required to stand; walk; use hands and fingers to handle or fell objects tools or controls; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; and talk or hear. The employee is often required to sit.
WORK ENVIRONMENT:
The work environment is similar to airport operation with vehicular traffic. The employee regularly works near moving mechanical parts. The employee is occasionally exposed to outside weather conditions fumes or airborne particles toxic or caustic chemicals cold and vibration. The noise level in the work environment is usually loud.
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process please contact our talent acquisition team by email .
Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.
Required Experience:
IC
Full-Time