Student Employment Services Specialist
Student Employment Services Specialist
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1 Vacancy
Job Description
The Student Employment Services Specialist plays a pivotal role in fostering on campus employment programs for students. This position is responsible for providing structure to the compliance function for the Federal Work Study program. The Student Employment Services Specialist will guide on campus supervisors in providing valuable employment experiences to student employees.
Requisition ID: 940
Department: Human Resources
Employee Group: Professional Management & Administration (PMA)
Schedule: 40 hours/52 weeks Exempt
Compensation: OP4; $56672 Annually
Benefits: Full Time
Reports to: Executive Director of Human Resources
Posting Opens: 07/03/2025
Posting Closes: 07/18/2025
ESSENTIAL FUNCTIONS
- Develop and implement a strategic plan for student employment services aligned with the colleges overall goals.
- Manager the on-campus student employment program by assisting GRCC supervisors and student applicants with their employment needs.
- Review student employee payroll/personnel set-ups and communication with HR Payroll on any changes and updates.
- Develop implement and communicate personnel policies and procedures regarding on-campus student employment.
- Responsible for updating and reviewing student employee and supervisor handbook.
- Coordinate and facilitate Supervisor and Student Employee training sessions.
- Foster a positive and collaborative team environment that encourages professional growth and development.
- Resolve student employee complaints and disciplinary issues as they arise collaborating with Student Life and Conduct.
- Develop execute and communicate procedures regarding on campus student employment including supervisor and student employee handbooks.
Data Analysis and Reporting:
- Utilize data and analytics to assess the effectiveness of student employment programs and make data-driven recommendations for continuous improvement.
- Collaborate with Financial Aid to ensure proper compliance with the Federal Work Study program and maximize use of award dollars.
- Work collaboratively with the Executive Director of Human Resources on departmental activities strategic goals and problem solving.
- Collaborate with academic departments to integrate on campus employment opportunities for students that may align with their educational goals.
- Collaborate and participate with other departments and strategic goal leads on projects as requested to move forward the GRCC strategic plan.
- Manage the budget for Student Employment Services ensuring fiscal responsibility and resource optimization.
Other Job Functions:
- Persons in this role are identified as a Campus Security Authority (CSA). CSAs will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
- Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
- Other duties as assigned.
JOB SPECIFICATIONS
Education Credentials
- Bachelors degree in Higher Education Administration Human Resources or other closely related field required.
Work Experience
- Minimum of two years of experience or related areas of higher education.
- Strong interpersonal communication and networking skills.
Skills
- Customer Service: Skilled in effective communication and problem-solving to ensure customer satisfaction and loyalty
- Attention to Detail: Meticulous in reviewing information for accuracy and spotting errors to maintain precision in tasks
- Organizational Skills: Efficient in prioritizing tasks managing time and coordinating resources for optimal productivity
- Technical Proficiency: Proficient in utilizing relevant software/tools troubleshooting technical issues and adapting to new technologies
- Ethical Conduct: Committed to upholding high ethical standards adhering to policies maintaining confidentiality and making ethical decisions
Physical Demands
- The position requires long periods of sitting reading and writing listening and computer work.
Mental Demands
- Must be able to think critically to assess the effectiveness of strategies and make data driven decisions.
- Problem solving abilities related to issues that arise with students and supervisors.
- Must be adaptable to navigate unexpected changes and adjust strategies.
- Must demonstrate emotional intelligence especially in high-pressure situations or when dealing with sensitive topics related to student employment.
- Must be able to manage stress associated with the high expectations and responsibilities of the role.
Working Conditions
- GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
- Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
- Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.
BENEFITS
- Health Coverage: Six health insurance plan options including one with no health insurance premiums.
- Time off: Enjoy substantial vacation time.
- Wellness Program: Access resources for physical and mental wellbeing and an onsite gym membership
- Continuous Learning: Career development and educational opportunities.
- Retirement Plans: Secure your future with our retirement options including the state retirement plan or a 401A with a 12% employer contribution.
NEXT STEPS / APPLICATION PROCESS
Please fill out an application at Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
NONDISCRIMINATION STATEMENT
Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age race color religion marital status sex/gender pregnancy sexual orientation gender identity gender expression height weight national origin disability political affiliation familial status veteran status or genetics in all programs activities services employment and advancement including admissions to access to treatment in or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs activities services and employment including recruitment selection retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel 143 Bostwick Avenue NE Grand Rapids MI 49503-3295.
Required Experience:
Unclear Seniority
Employment Type
Student
