Director, Account Management

Brandwatch

Posted on : 05-07-2025

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1 Vacancy

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Job Location

Boston - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 05-07-2025

Job Description

At Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.

Empower your impact at Cision. Be seen be understood be you.

Director of Account Management
Brandwatch is seeking a growth-minded strategic leader to serve as our Director of Account Management. In this role you will lead a team of Account Managers responsible for retaining and expanding revenue within our gorwling portfolio of mid-market customer accounts. Youll evolve the function into a proactive revenue generating team focused on customer value upsell strategy and disciplined pipeline management.

Responsibilities
Lead mentor and develop a high-performing team of Account Managers with a focus on commercial growth
Own the teams upsell pipeline and revenue forecast; run regular reviews to ensure accuracy progress and risk visibility
Drive strong account planning practices to surface expansion opportunities and improve multithreading across stakeholders
Build and execute scalable retention and growth strategies across strategic accounts
Guide the team in delivering consultative value building executive relationships and driving long-term partnerships
Oversee renewal planning and commercial negotiations ensuring timely execution and maximum revenue retention
Partner cross-functionally with Sales Product Marketing and Services to align customer strategy with business objectives
Analyze account performance usage trends and product adoption to inform strategy and play development
Translate insights into actionable plays enablement and coaching to improve team performance and consistency
Foster a culture of accountability collaboration and operational excellence across the AM team

Qualifications
5 years in account management customer success or enterprise sales with 2 years in a team leadership role within SaaS
Proven success managing large customer portfolios and driving upsell and retention growth
Strong command of sales fundamentals: pipeline generation forecasting and commercial negotiation
Excellent executive communication skills and ability to influence cross-functionally

As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business Newswire a network of over 1.1 billion influencers in-depth monitoring analytics and media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions award-winning solutions including its next-gen Cision Communications Cloud follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a Top Diversity Employer for 2021 .

Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact

Please review ourGlobal Candidate Data Privacy Statementto learn about Cisions commitmentto protecting personal data collected during the hiring process.

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Employment Type

Full Time

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Brandwatch

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Director, Account Management

Brandwatch

Job Description

Employment Type

Company Industry

Key Skills

About Company

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