Partner Success Principal, Canada

Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.

As a Partner Success Principal youll be the face and voice of Via for our partners both internally and externally. Youll work collaboratively with Mayors CEOs Heads of Innovation and Sustainability Managers to develop deploy and optimize advanced transportation networks in communities around Canada. Youll be responsible for consulting on complex and impactful transportation services and converting that work into long term revenue growth.

What Youll Do:

• Own the success of advanced transportation systems in our partners cities acting as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor and consultant to our partners helping to convert their ideas and community needs into revenue opportunities for Via
• Contribute to the strategic decision-making rigorous project planning and entrepreneurial approach required to ensure success of Via solutions in a given city
• Deliver insightful analysis from large quantities of data produced from our platform helping executives such as Mayors and agency CEOs decipher mobility demographic and sustainability trends within their communities
• Negotiate multi-year and highly complex partnership agreements between Via and public agencies

Who You Are:

• You have a minimum of 7 years of relevant client facing work experience including (but not limited to) consulting consultative customer success or success at a high growth company.
• Fluency in French and English is required for frequent client interaction.
• You enjoy fast-paced environments arent deterred by setbacks or pivots and thrive in roles requiring a very high degree of responsibility.
• You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.
• Entrepreneurial relationship builder who remains calm and collected when faced with highly complex politically sensitive situations.
• Quantitatively-inclined and data savvy; you may not be a SQL expert but you enjoy drawing quick insightful conclusions from complex data sets asking critical questions and synthesizing raw numbers into simple actionable recommendations.
• A reliable motivated self-starter with a passionate growth mentality. An excellent team player; youre a meaningful individual contributor and a mentor to others on your team. You view successes as a team effort and enjoy working with others.

Compensation and Benefits:

• Final salary will be determined by the candidates experience knowledge and skills. Salary reflected does not include equity or variable pay where applicable
• Salary Range: CAD $130K-$140K
• We are proud to offer a generous and comprehensive benefits package including free medical plans and 401K matching.

Were Via and we build technology that changes the way the world moves. Were driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs healthcare and education. With our best in class suite of products we make transit thrive.

Our teams of world-class engineers data-scientists product managers operations specialists marketers transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012 Via builds solutions to digitize automate and enable data-driven decision making for entire transportation networks; fixed-route buses microtransit paratransit school buses autonomous vehicles and more.

If youre excited to be at the forefront of modernizing the future of transportation are up for solving tough problems and willing to become/already are a transit nerd we are the place for you. Even if your past experience doesnt align perfectly with every qualification in the job description for this role we encourage you to apply. You may be just the right candidate for this or other opportunities.

Ready to join the ride

Via is an equal opportunity employer.