Data and BI Analyst
Data and BI Analyst
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Job Description
About Toast
We are a rapidly growing company thats revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations increase revenue and deliver amazing guest experiences through our platform that combines restaurant point of sale guest-facing technology and award-winning customer support. Join us as we empower the restaurant community to delight guests do what they love and thrive.
Bready* to make a change
As a Data & BI Analyst you will be responsible for transforming complex data into clear actionable insights that drive strategic decisions across the business. Youll build and maintain dashboards perform ad-hoc analyses and support teams with data-driven reporting. Using tools like SQL Python Hex and Looker youll monitor key performance indicators identify trends and help uncover opportunities and risks. Your work will play a critical role in enabling informed decision-making across functions such as risk and operations
Responsibilities
- Collaborate with business and operations teams to define track and maintain KPIs and KRIs that align with company-wide goals
- Analyze large and complex datasets using SQL and Python to surface trends flag risks and recommend optimizations
- Build and manage collaborative self-serve dashboards and data applications using Hex to drive decision-making at all levels
- Translate raw data into clear insights reports and visualizations that deliver business value and operational impact
- Conduct root-cause and variance analysis on performance data to highlight key issues and opportunities
- Develop and optimize ETL pipelines and support scalable data workflows using Snowflake and Python-based tooling
- Ensure high data quality and governance through documentation validation checks and best practices
- Act as a data translator between technical teams and business stakeholders fostering a data-driven culture across the organization
Do you have the right ingredients* (Qualifications):
- Bachelors degree in a technical or analytical field (e.g. Data Science Statistics Computer Science Engineering Economics)
- 25 years of experience in a Data Analyst BI Analyst or similar analytics role
- Strong proficiency in Python for data analysis automation and reporting (e.g. pandas NumPy seaborn matplotlib)
- Advanced SQL skills for querying large datasets across multiple sources
- Hands-on experience with cloud data warehouses particularly Snowflake
- Experience building interactive real-time dashboards in Hex or similar BI tools
- Familiarity with Git and collaborative analytics workflows (e.g. version-controlled notebooks or analytics repos)
- Strong ability to analyze and own data end-to-end slicing interpreting and bringing clarity to business and operational questions
- High attention to detail and a strong sense of data accountability
- Understanding and experience building credit risk management dashboards
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
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For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
IC
Employment Type
Full Time
