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Block is one company built from many blocks all united by the same purpose of economic empowerment. The blocks that form our foundational teams People Finance Counsel Hardware Information Security Platform Infrastructure Engineering and more provide support and guidance at the corporate level. They work across business groups and around the globe spanning time zones and disciplines to develop inclusive People policies forecast finances give legal counsel safeguard systems nurture new initiatives and more. Every challenge creates possibilities and we need different perspectives to see them all. Bring yours to Block.
The Role
Global Seller Onboarding Specialists manage the final stages of the sales funnel working with US merchants to drive the deal through to activation and accelerate the onboarding process. Global Seller Onboarding Specialists use deep product and industry knowledge to project-manage the onboarding stage of the sales process. Theyll be responsible for and guiding sellers through the discovery and onboarding journey and ensuring that sellers are optimally scoped educated set up and trained to leverage the potential of Squares platform. They are additionally instrumental in ensuring the documentation and tracking of feature requests to inform future product roadmaps. This is a customer-facing role that involves a combination of remote and onsite merchant interactions.
A successful Implementation Specialists will: (1) provide an incredible onboarding experience for Sellers (2) accelerate the sales cycle by supporting onboarding and skill training (3) develop new efficiencies to shorten the onboarding sales stage and (4) support Squares international expansion efforts.
This role is based in New York City with the flexibility to work from home but we will require travel as part of the job (around 10%) and the majority of the onsites will be in and around New York/NY.
You Will
Your typical day will include:
You Have
Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.
While there is no specific deadline to apply for this role U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Required Experience:
Exec
Full Time