Sr. Program Manager, Reports, Seller External Relations
Sr. Program Manager, Reports, Seller External Relations
Posted on :
25-07-2025
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1 Vacancy
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Job Description
Are you interested in leveraging your program management skills to join a dynamic team responsible for improving public perception of selling in Amazons store We are seeking an experienced entrepreneurial high-judgment results-oriented and inventive Sr. Program Manager for a dynamic role that will own strategy and execution of initiatives that ensures that public perception mirrors the reality that Amazons store a great place for our Selling Partners to build and maintain thriving businesses. This includes working closely with partner teams such as Public Policy Public Relations Finance Creative and more to develop initiatives and mechanisms that supports coordinated workstreams.
This role will have a high degree of ownership driving external marquee annual reports that drives thought leadership and explains how Amazon supports our Selling Partners. The ideal candidate thinks strategically takes initiative and is highly detail oriented. They can develop and drive high-level strategic initiatives but also roll up their sleeves dig in and get the job done. Maturity strong business judgment ability to earn trust and influence cross-functional teams a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity ramps quickly on complex issues and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences.
Key job responsibilities
Develop and coordinate the creation of marquee external reports including strategic underlying data creative tactical elements.
Understand customer (internal and external) needs defining clear project plans and executing to high expectations in a fast-paced environment.
Interact and influence stakeholders at multiple levels and in multiple regions and working with business Public Policy Public Relations marketing tech legal IR analytics finance and executive teams to define and deliver solutions with an ability to bring consensus without sacrificing quality.
Develop and track key metrics and report program learnings and effectiveness to internal stakeholders
Manage creative agency relationships and coordination with internal stakeholders.
Anticipate bottlenecks anticipating and making tradeoffs and balancing business needs versus technical or operational constraints.
Manage review and alignment with executive leadership.
About the team
Seller External Relations (SER) vision is that global opinion elites (OEs) agree that Amazon is an amazing place for independent sellers (sellers) especially domestic small businesses to build and grow the business of their dreams and that communities (both geographic and demographic) are better off with more sellers selling in Amazons store. We achieve this vision by driving a proactive communications and engagement strategy that establishes an accurate and positive narrative tailored to global OEs and the populations of sellers SBs and inclusive consumers that they care about.
- 5 years of program or project management experience
- 5 years of data analysis experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 5 years of experience synthesizing data and research to create compelling narratives business insights and key storylines
- Experience presenting effectively to senior executives
- Experience managing multiple projects and meeting aggressive deadlines
- Experience leading creative development of innovative creative from concept to delivery
- Experience directly managing creative (internal team of designers copywriters external agencies and freelancers)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
This role will have a high degree of ownership driving external marquee annual reports that drives thought leadership and explains how Amazon supports our Selling Partners. The ideal candidate thinks strategically takes initiative and is highly detail oriented. They can develop and drive high-level strategic initiatives but also roll up their sleeves dig in and get the job done. Maturity strong business judgment ability to earn trust and influence cross-functional teams a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity ramps quickly on complex issues and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences.
Key job responsibilities
Develop and coordinate the creation of marquee external reports including strategic underlying data creative tactical elements.
Understand customer (internal and external) needs defining clear project plans and executing to high expectations in a fast-paced environment.
Interact and influence stakeholders at multiple levels and in multiple regions and working with business Public Policy Public Relations marketing tech legal IR analytics finance and executive teams to define and deliver solutions with an ability to bring consensus without sacrificing quality.
Develop and track key metrics and report program learnings and effectiveness to internal stakeholders
Manage creative agency relationships and coordination with internal stakeholders.
Anticipate bottlenecks anticipating and making tradeoffs and balancing business needs versus technical or operational constraints.
Manage review and alignment with executive leadership.
About the team
Seller External Relations (SER) vision is that global opinion elites (OEs) agree that Amazon is an amazing place for independent sellers (sellers) especially domestic small businesses to build and grow the business of their dreams and that communities (both geographic and demographic) are better off with more sellers selling in Amazons store. We achieve this vision by driving a proactive communications and engagement strategy that establishes an accurate and positive narrative tailored to global OEs and the populations of sellers SBs and inclusive consumers that they care about.
- 5 years of program or project management experience
- 5 years of data analysis experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 5 years of experience synthesizing data and research to create compelling narratives business insights and key storylines
- Experience presenting effectively to senior executives
- Experience managing multiple projects and meeting aggressive deadlines
- Experience leading creative development of innovative creative from concept to delivery
- Experience directly managing creative (internal team of designers copywriters external agencies and freelancers)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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