People Technology Specialist
People Technology Specialist
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Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.
With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
London/UK Remote BenefitsHear from the team
The People Technology team enables People Systems at Monzo. They own and maintain all the technology that underpins People team actions and objectives and continuously work to improve processes and ways of working.
This role is instrumental in helping to manage and optimise our People Tool tech stack. This dynamic and varied role manages performance and maintenance for our People tools whilst driving efficiencies around processes and solutions. We are looking for a Systems Specialist who is passionate about technology and data provisioning great service and is able to think holistically across the people landscape. Keeping a customer-first mindset youll be working closely with the Head of People Technology in building designing delivering and maintaining all People Systems across Monzo.
Youll play a key role by
- Advanced Systems Configuration & Maintenance skills
- Supporting & developing complex Integrations
- Documentation
- Partner with stakeholders across People Team and the wider business to implement solutions and improve processes identify development areas and provide technical solutions utilising People Systems and Technology.
- Design & implement automated solutions for HR processes
- Data Audits. Auditing and ensuring data integrity and security across all People Tech tools
- Advanced report writing/creation. Build basic and complex advance reports to meet data and MI requests.
- Manage support queries and support junior members of the team as second line support escalation.
- Provide support for system upgrades and enhancements to include prioritisation functional design documentation testing training implementation and support model design.
- Design develop and implement technology solutions that increase operational efficiency maintain compliance and positively impact customer experience.
- Review business processes to ensure system features are being fully utilised and identify tool functionality that may provide improvements.
- Support advise and train the People team on using People tools and best practice.
- Identify and troubleshoot complex technical issues investigate and resolve quickly and efficiently.
Wed love to hear from you if
- 3 years of configuration & build experience within enterprise level People Systems including a leading role within an implementation project.
- Experience building and maintaining complex integrations.
- Project management capabilities and personal organisational skills to deliver against projected timelines.
- Excellent problem solving skills.
- Ability to effectively communicate complex technical solutions to different functional stakeholders at all levels of the business.
- A strong background and experience with HRIS/HCM configuration and administration.
- Experience with other people tools - ATS LMS Recruitment tools experience platforms performance management tools is a plus.
- Analytically minded with advanced excel skills who loves to solve problems.
- Ability to use data to inform decisions.
Whats in it for you
Were flexible on the base salary depending on experience stock options
We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.
1000 learning budget each year to use on books training courses and conferences.
We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
Plus lots more!Read our full list of benefits.
The application journey has 3 key steps:
- A 45-minute call with a recruiter
- An initial conversation with someone from the team
- 23 final stage interviews held remotely via Google Meet
This process should take around 2-3 weeks - your schedule is really important to us so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.You can read them here.
Youll hear from us throughout the application process but if youve got any questions please reach out to You can also use this email address to let us know if theres anything we can do to make the process easier for you because of disability neurodiversity or anything else.
Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.
#LI-TK1 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
If you have a preferred name please use it to apply. We dont need full or birth names at application stage
Required Experience:
Unclear Seniority
Employment Type
Full Time
