System Control Support Specialist
System Control Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are unique
Essential Energy is an organisation that values your voice empowers your autonomy recognises the strength in diversity and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional rural and remote communities while being a pivotal player in the energy industrys future.
About the role
We are seeking a highly skilled and motivated System Control Support Specialist to join the Operational Technology Services team in our Digital Services division. In this pivotal role you will provide specialist technical support to our Control Room staff Contact Centre and Operations field force ensuring the effective management of our critical business systems used to safely operate the electricity distribution network. These include our Advanced Distribution Management System (ADMS) our integrated field mobile switching solution and associated systems supporting the management of planned and unplanned outages.
This is a permanent opportunity and this role will be based within theEssential Energy footprint with the desired location being Port Macquarie.
Key Responsibilities:
- Youll be the go-to expert for System Control teams offering technical knowledge fault investigation support and assistance with abnormal systems behaviour.
- Ensure the integrity and availability of operational and data needs for the business through the application and testing of ADMS/OMS and mobile switching solution configuration.
- Create test scripts conduct rigorous testing and report findings to management.
- Proactively seek solutions for continuous business improvements focusing on safety NECF breach avoidance security quality and operational efficiency.
About You
You possess strong problem-solving analytical and technical skills which enable you to provide high-quality technical support services for System Control Contact Centre and Operations field personnel.
In addition to this you will have:
- Extensive experience in a technical role within System Control systems.
- Experience and knowledge in electricity network operations
- Expertise in supporting the operation of the Advanced DMS (PowerOn Advantage) and mobile switching (PowerOn Mobile).
- Experience with or exposure to ADMS configurations and system testing.
- Proficiency and/or an aptitude for scripting SQL data extraction and automated reporting.
- Excellent interpersonal and customer service skills.
Required Qualifications
- Advanced Diploma of Electrical Engineering or Information Technology or demonstrated capability through past employment experience and/or relevant qualifications.
Why Essential Energy
We offer competitive remuneration commensurate with skills and experience.
Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas Optus nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit ouremployee benefits page for more information.
We are proud to be recognised as aWORK180 Endorsed Employer for All Women.
Were a business with a huge range of operational and corporate roles aimed at connecting our communities.
As a pivotal player in the energy future of NSW and the country we cover 95% of NSW and parts of southern QLD - we are an organisation with a wider variety of roles than you may first think.
Whether you want to work remotely in a coastal region or rurally we will invest in you develop you and help you shape a career in energy that will give you future opportunities you may never have realised in a sector where there is so much to explore.
For further information please contact Grant Gardiner Distribution Management System Manager on.
Applications close on 16 July 2025 at 11:55pm.
Passionate people. Global thinking. Regional heart.
Building a better energy future.
Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender age ethnicity sexual orientation or disability.
As an organisation our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.
At Essential Energy we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements please contact or call us on.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
