Pega Lead System Architect (Healthcare Contact Center)
Pega Lead System Architect (Healthcare Contact Center)
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Pega Lead System Architect (Healthcare Contact Center)
Work Location: Alpharetta GA
Duration: Long Term
Job Description
Must-Have Skills:
- Pega Certified Lead System Architect (CLSA) Mandatory
- Hands-on expertise in Pega Customer Service for Healthcare and Contact Center implementations
- Experience in Healthcare workflows (member services claims eligibility prior authorization appeals provider interactions)
Good to Have:
- US Healthcare Payer/Provider domain knowledge (Medicare/Medicaid/Commercial)
- Cloud experience (AWS Azure or GCP)
- Knowledge of HIPAA compliance and PHI handling
Important:
- Only Healthcare Contact Center Pega LSA profiles will be considered.
- All the skills mentioned in the skill matrix must be clearly highlighted in the candidates resume.
- Resumes without the required skills and experience explicitly mentioned will be treated as invalid and will not be considered.
Skill Matrix
Skills
Years of Exp
Year Last Used
Rating (Out of 10)
Pega PRPC / Pega 8.x Development
Pega Lead System Architect (CLSA)
Pega Customer Service for Healthcare
Healthcare Domain (Payer/Provider)
Integration (REST/SOAP CRM CTI EHR/EMR DB)
Employment Type
Full-time
