OCM Specialist
OCM Specialist
Posted on :
29-08-2025
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1 Vacancy
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Job Description
Role: OCM Specialist
Location: Calgary AB (Hybrid)
Mode: Contract
Job Description:
Key Responsibilities
- Support execution of the programs Organizational Change Management (OCM) strategy including activity tracking logistics communications and feedback loops.
- Collaborate with OCM team and vendor teams to co-develop deliverables (e.g. stakeholder maps change impacts training logistics) and propose improvements based on previous experience.
- Adapt and build upon provided materials (e.g. comms drafts training slides talking points) to ensure they meet audience needs.
- Own the coordination of deliverables such as training schedules content review cycles change champion activity tracking and readiness survey follow-up.
- Engage with stakeholders especially as the user base expands to ensure alignment on messaging and training logistics.
- Observe and surface people-readiness risks early including soft signs of disengagement or confusion and suggest how to address them.
- Ensure change impact assessments and stakeholder tracking tools remain current as the program progresses.
- Review and refine communications bringing knowledge of tone clarity and usability not just grammar checks.
- Participate in planning and stand-ups bringing a voice and contributing beyond whats assigned.
Qualifications
- Experience supporting OCM in large IT implementations or tool consolidation efforts (ServiceNow Remedy etc. a plus).
- Proven ability to operate in a support role that still requires independent thinking and contribution.
- Experience translating abstract guidance or sample content into fit-for-purpose deliverables.
- Confident working in ambiguous evolving environments with minimal structure.
- Strong communication and stakeholder engagement skills including early-stage stakeholder analysis.
- Working knowledge of change management frameworks and how to apply them flexibly-not rigidly.
Employment Type
Full-time
Key Skills
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