Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance Office
Job Description
How will you make an impact
As a member of Thermo Fisher Scientific youll do exciting work! Join a team that values performance quality and innovation. As part of a successful growing global organization you will be encouraged to perform at your best! With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create meaningful contributions to the world.
This is a Network Engineering position with focus on firewall and wireless support. The Network Engineer will demonstrate in-depth knowledge of technical management and operational practices to develop the technical strategy used to improve the network globally. The candidate will collaborate with technical SMEs architecture and vendors to manage maintain and operate the company network.
What will you do
- Our global network operation center is ensuring that all outages which are impacting our customers are resolved in a timely manner
- We manage our network changes through a strict ITIL based process
- We areowning the network monitoring settings maintenance and network incident managementSOPs
- We self-serve problem management support for network root cause analysis own and driveproblem investigations trend analysis
- We proactively carry out networkvulnerability and patch management software upgrade
- Find opportunities to improve the corporate network by looking at the cause of the problems
- Deliver mentorship and direction to lower level engineers and peer support groups
- End to endcoordination with our vendors and providersfor issue resolutions
- Handling the Service Now work queue to address customer requests within the established service level agreements.
- Find opportunities forautomation andownthese initiatives till completion in collaboration with respective SMEs and programmers
- Participate in technology trainings provided by SMEs or vendors
How will you get there
- BA/BS education and/or work experience in network engineering & operations is helpful
- 5-7 years of experience in network engineering operations
- In-depth experience with Cisco and Arista or Fortinet or F5 products and services
- Automation related programming skills (Python or similar) is a nice to have
Tool & Technology Skills
- Telco:WAN LAN Wireless
- OSS/BSS:Service Now Jira
- NetworkSwitching Routing Secrurity Cloud
- Product:Cisco Fortinet F5 Silver Peak SDWAN Arista Clearpass OperGear Meraki AWS Azure
- Automation:Python API Service Orchestration
Knowledge Skills Abilities
- Excellent verbal and written communication skills good customer service skills and a demonstrable ability to work with various teams.
- Be a self-motivated highly ethical individual with a demonstrated ability to work as independently as well as with a team.
- Be eager to learn new technologies and develop your skills
- Develop relationships with our clients engineering and peer management teams and effectively navigate across the organization