Executive Assistant to Surgeon

About RediMed

RediMed are growing and have recently expanded operations in QLD after operating in WA for over 15 years. We provide end to end healthcare solutions to private industry whilst retaining traditional small independent surgical practice values and processes. We highly value our relationships with general practitioners non-GP specialists employers and insurers and firmly believe a collaborative approach will always benefit patients.

We pride ourselves on our high-quality all encompassing efficient patient-centered care and a workplace culture of collaboration ongoing learning and excellence.

About the Role

Were looking for a Medical or Surgical Receptionist / Administrator to be a Specialist Coordinator and directly assist our specialist surgeons in plastic surgery general & bariatric surgery & orthopaedic surgery. You will work between our two Brisbane Clinics at Brisbane Airport and Spring Hill. In this role you will support our surgeons directly contribute to the overall effectiveness of the clinic and ensuring optimal and efficient patient care.

Whilst you will be employed supporting the surgeons as part of your role you will interact regularly with RediMeds in house allied health colleagues who provide hand therapy occupational therapy exercise physiology physiotherapy psychology and nursing.

Duties include:

• Patient health information collection and data collection
• Surgical bookings management (booking organising surgical operating lists)
• Liasing with other specialists private hospitals anaesthetists & surgical assistants
• Preparation of surgical quotes and surgical billing
• Communication with employers insurance companies and Workcover Queensland
• Managing the surgeons calendar

About You

Wed LOVE if you:

• Are proactive reliable and self motivated
• Are a responsive patient-centred individual who is committed to providing clinical excellence and care about improving the patient experience
• Are comfortable working autonomously but also enjoy being a supportive team member
• Have previous surgical or procedural health administration experience
• Can anticipate potential problems and adapt to mitigate them
• Are well presented warm and friendly

We NEED you to have:

• An ability to manage all forms of patient enquiry
• A solid working knowledge of Medicare and Private Health Fund Claiming
• Knowledge of surgical estimate generation for all methods of surgical billing (insured/ uninsured/ private fee/ AMA/ known gap/no gap)
• An understanding of processes required for Workcover ADF & DVA would be favourable
• Experience with Genie or Gentu Practice Management Software
• Proficient skills in Medical Objects software
• Skills in document management for a paperless practice
• Excellent time management skills and the ability to prioritise.
• The ability to work in a dynamic environment and at times under pressure
• Proficiency in all general surgical practice administration duties
• Current National Police Clearance or ability to obtain one.

This is NOT the role for you if:

• You havent worked in a surgical practice before
• You prefer working solo
• You arent familiar with surgical practice computer software or how it interacts with medicare and private health insurers to allow quoting and billing for both outpatient and inpatient surgical procedures

Why RediMed

• Competitive salary.
• Large team who provide professional development support and on the job training
• All encompassing multi-disciplinary team environment
• Fast-growing business with career progression opportunities in both healthcare and the corporate sector in both QLD and interstate
• Regular social events and in house gym
• EAP support which includes financial advice.

To apply click APPLY NOW or email your resume to with a cover letter or short paragraph outlining your suitability to the role.