Quality Manager
Quality Manager
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Job Description
About us
Stone King is an ambitious and friendly firm specialising in the Business & Social Enterprise Charity Education Faith and Private Client collaborative culture and core values are intertwined with our ethos of doing the right thing by our clients communities and our people. Our passion for the sectors we work in and the purpose-driven work we do with our clients has resulted in SK being recognised as national leaders in our specialist fields across the country.
The opportunity
We have a unique opportunity for a Quality Manager to join our internal Risk & Compliance team. This role can be based in any of our national offices (Bath Birmingham Cambridge Leeds London or Manchester). This role also offers a hybrid working environment with two days in the office per week. Some travel might be required from time to time.
This is a new and strategically important position ideal for someone who is passionate about embedding a culture of continuous improvement and maintaining high standards across a values-led organisation. The successful candidate will play a pivotal role in enhancing our internal quality systems helping prepare the firm for ISO 9001 certification and supporting our ongoing commitment to regulatory compliance and operational excellence. Working closely with the Head of the Risk and Compliance team youll act as the firms internal expert on quality management leading audits maintaining documentation and helping ensure that processes are both efficient and aligned with industry best practices.
Reasons to apply
Opportunity to gain invaluable experience across our friendly Risk and Compliance Team youll have the opportunity to work closely with our specialists across the firm.
To be part of an ambitious collaborative and friendly national firm where our culture and values are at the heart of everything we do. We believe our people are our greatest asset and strive to create the best place to work.
Excellent benefits for our people with a focus on wellbeing and development at the forefront.
Hybrid working - Stone King are proud to be signatories of the Mindful Business Charter as part of our commitment to mental health and wellbeing. We want to support all of our people in achieving a healthy work/ life balance and would be happy to speak with prospective candidates about flexible working arrangements.
Key Responsibilities
General duties include but are not limited to:
- Lead the design implementation and ongoing development of the firms internal quality management system with a particular focus on preparing for ISO 9001 certification.
- Conduct internal audits across departments and locations to assess adherence to quality standards and internal policies.
- Support the Risk Manager in maintaining and developing firm-wide policies and procedures.
- Identify and manage non-conformance issues ensuring appropriate actions are taken and recorded.
- Maintain and manage quality documentation version control and audit trails in line with regulatory and accreditation requirements.
- Work with teams across the business to embed a consistent and practical approach to quality and compliance.
- Monitor updates to relevant legal professional and regulatory requirements (e.g. SRA Standards and Regulations) and help ensure timely implementation of necessary changes.
- Coordinate and support external audits and accreditation visits acting as the key liaison for external assessors.
- Provide training and awareness sessions for staff on internal quality procedures and continuous improvement initiatives.
Requirements
Essential
- Proven experience in a quality management or compliance role ideally within a legal or professional services environment
- Working knowledge of ISO 9001 standards including experience supporting or leading an organisation through ISO accreditation processes
- Strong understanding of risk and compliance within regulated environments
- Proficient in document management and reporting tools
- Ability to work collaboratively as part of a team and contribute effectively
- Excellent communication skills both internally with colleagues and externally with clients
- A commitment to ongoing professional development
- Strong organisational skills and attention to detail
- IT literate including Office 2010
Desirable
- ISO 9001 Lead Auditor qualification (or equivalent)
- Familiarity with the SRA Standards and Regulations
- Experience implementing or maintaining quality systems across multiple office locations
- Understanding of the unique regulatory and operational landscape of law firms working in the charity and education sectors
- A previous role within a law firm or experience being a qualified lawyer
Benefits
- Competitive salary
- Profit Share Scheme
- Cycle to work scheme
- Private Medical Insurance
- Life assurance (4 x salary)
- Pension scheme
- 28 days holiday (in addition to statutory UK holidays)
- Additional day allocated for CSR activities per annum
Diversity Equity and Inclusion
Individual differences are embraced at Stone King and we strive to create an environment in which people feel supported and able to be themselves. We have a partner-led Diversity Equity and Inclusion Strategy Group and a dedicated DE&I Adviser. We are committed to promoting an inclusive working environment that supports the growth and development of all our people and we welcome applications from candidates of all backgrounds and identities. As part of our continued commitment to an inclusive working environment we are proud to be part of the Race Fairness Commitment the Age Friendly Employer Pledge and a Disability Confident Employer.
Stone King are signatories of the Mindful Business Charter as part of our commitment to mental health and wellbeing. We want to support all of our people in achieving a healthy work/ life balance and would be happy to speak with prospective candidates about flexible working arrangements.
As part of our commitment to DE&I we want our recruitment practices to be as inclusive as possible which means we will make reasonable adjustments to help you perform to your best so please let us know if you need us to make any reasonable adjustments during the application or interview process. Our recruitment team are on hand to discuss any reasonable adjustments with candidates and can provide full job details and applications in alternative formats if required. You can contact our recruitment team via email at or.
As a Disability Confident employer Stone King LLP is committed to offering an interview to any job applicant that declares they have a disability and meets the minimum criteria for the role as defined by the job description and person specification. A full copy of the person specification and job description can be provided by contacting our Recruitment team. In some recruitment situations such as high-peak times we might need to limit the overall numbers of interviews we offer. This will include the number of interviews offered to disabled people who meet the minimum criteria. When that happens well still aim to offer a proportionate number of interviews to disabled applicants.
Closing date: 16 July 2025
Adverts normally close at midday on the closing date however vacancies may close early if sufficient applications have been received. Therefore we would encourage you to submit your application as soon as possible.
Stone King LLP is an equal opportunities employer. We are committed to ensuring equality of opportunity by encouraging all our staff to achieve their full potential and guaranteeing that all employment decisions are taken without reference to irrelevant information or discriminatory practices.
Recruitment agencies please do not send us unsolicited CVs. If you do so we reserve the right to contact the candidate directly and your T&Cs will not apply.
#LHybrid
Required Experience:
Manager
Employment Type
Full-Time
