Key Responsibilities
Coordinate with Customs House Agents (CHAs) and international courier companies for the clearance of imported goods.
Liaise with domestic courier services to schedule and manage outbound deliveries.
Maintain accurate shipment records and ensure dispatch details are shared proactively with customers.
Respond promptly to customer inquiries regarding shipment status and delivery timelines.
Monitor and update daily shipment trackers; provide regular delivery status updates to internal teams.
Prepare and maintain basic logistics reports using Microsoft Excel and Word.
Requirements
Key Requirements
2 4 years of experience in logistics delivery coordination or import/export operations.
Familiarity with custom clearance procedures and coordination with CHAs.
Good understanding of domestic courier and logistics operations.
Strong verbal and written communication skills in English and Hindi.
Proficiency in Microsoft Outlook Excel and Word.
Ability to multitask prioritize work and resolve issues under pressure.
Familiarity with custom clearance procedures and coordination with CHAs. Good understanding of domestic courier and logistics operations.