Modern Workplace - Technology Lead (Riyadh)
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Jobs by Experience
8-10years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.
As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.
Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction.
Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.
We are currently searching for an enthusiastic and innovative Project Manager to work on our Project Management Office (PMO) supporting and implementing Alnafitha s solutions portfolio.
We re a team of technology-driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates.
We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha s Modern Workplace services.
We re a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates
Primary Focused Domain(s): Microsoft 365 Exchange Active Directory EMS Teams
As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.
Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction.
Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.
We are currently searching for an enthusiastic and innovative Project Manager to work on our Project Management Office (PMO) supporting and implementing Alnafitha s solutions portfolio.
We re a team of technology-driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates.
We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha s Modern Workplace services.
We re a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates
Primary Focused Domain(s): Microsoft 365 Exchange Active Directory EMS Teams
- Presenting and demonstrating Anahita s services to customers.
- Build scope of work/low level technical scope based on the business requirements.
- Deliver regional technical implementations and solution design within Alnafithas services on customer s sites and remotely.
- Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
- Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
- Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
- Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g. Chalk Talks).
- Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
- Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
- Deliver solutions related documentation that could include scope of work / user manual.
- Participating in building Anahita s technical content library. Ex. Knowledge base and other technical contents.
- Assist in representing Anahita in any forum (i.e. seminars technical or marketing conferences event)
- Mentor other team members on deployed solutions and best practices.
- Perform other related duties as assigned
Requirements
To excel in this position you will need to:
Certification Requirements:
- Bachelor s degree in Computer Science or equivalent.
- Microsoft 365 Certified: Teams Administrator Associate
- Microsoft 365 Identity and Services
- Microsoft 365 Mobility and Security
- Microsoft 365 Messaging
- Microsoft 365 Certified: Enterprise Administrator Expert
Technical Skills:
- Experience in same or similar technology: 5 (Microsoft 365 Microsoft Active directory Microsoft Exchange SharePoint Enterprise Mobility and Security Windows Virtual Desktop)
- Experience being involved in different types of solution implementations
- Good technical background with the ability to discuss architecture hardware and software.
- Experience across different industry sectors.
- Good Experience with System center configuration manager.
- IT networking skills and experience
- Excellent understanding of Microsoft Modern workplace and Microsoft Security.
Personal Skills:
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
Education: Bachelor s degree in Computer Science, Information Technology, Communications or a related field, or equivalent experience. Experience: 0-2 years of experience in IT support, infrastructure management, or a related field. Certifications: Relevant certifications (e.g., Microsoft Certified: Azure Fundamentals CompTIA Network+, CompTIA Security+, VMWare) are a plus. Internships: Relevant Internships (e.g., Information Technology Institute (ITI) , National Telecommunication Institute (NTI) are a plus. Skills and Competencies: Technical Skills: Basic understanding of network and server infrastructure. Familiarity with different operating systems. Knowledge of virtualization technologies (VMware, Hyper-V). Understanding of security principles and best practices. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to provide exceptional customer service and manage client relationships. Detail-oriented with good organizational skills.
Education
Bachelor s degree in Computer Science, Business Administration equivalent. ITIL Foundation (preferred) Inbound Sales (must) Sales Enablement (must)
Employment Type
Full Time
Key Skills
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