Workplace Associate

About Flexport:

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

A place to shape the way people experience work.

The opportunity:

At Flexport we believe the workplace is more than just a physical space - its a platform for culture connection and doing your best work. How people feel when they walk into the office shapes how they collaborate innovate and grow. Thats where the Workplace Team comes in. Were the heart of hospitality and the operational engine behind a thoughtful inclusive and high-performing employee experience.

As a Workplace Associate youll be central to shaping the daily rhythm and culture of Flexport creating an environment where teams can thrive and where our values are felt in the little things that make a big difference. If youre someone who thrives on making things run smoothly while creating moments of joy support and connection this is your opportunity to build a workplace thats welcoming people-first and built for impact.

What youll do:

• Be the first point of contact delivering a high-touch people-first experience at our front desk.
• Partner closely with the General Manager to understand and support the unique needs of the office aligning Workplace operations with business goals and employee experience priorities.
• Drive logistics and experience coordination for in-office events (happy hours office visits special programming etc.).
• Collaborate with the Workplace Manager to ensure our office is always stocked functional and ready for use.
• Own the local Jira ticketing queue promptly responding to and escalating workplace requests.
• Act as a liaison with building management in order to manage access vendor registration and maintenance requests.
• Champion the look and feel of our space from conference rooms to kitchens ensuring everything is tidied stocked and aligned with our culture of excellence.
• Provide an extra set of eyes and ears on all things office vendors security and facilities.
• Help ensure compliance and safety across our workplace serving as a culture ambassador for employee wellbeing.
• Partner with IT to support new hire workstation setup internal moves and onboarding touchpoints.
• Support ad hoc admin needs and special projects no task too small when it comes to creating a world-class workplace.

What youll need:

• A bachelors degree (or equivalent experience) we care more about what youve done than how you got here.
• 2 years of experience in office coordination workplace operations or admin support bonus points if its in a fast-moving or high-growth environment.
• You love people. Youre emotionally intelligent thoughtful and motivated by making others feel supported and successful.
• Clear confident communication skills written verbal and everything in between.
• Experience helping stand up a new office or growing team is a plus.
• You know how to work across teams and partner closely with leaders (like Branch and General Managers) to get things done and solve for real business needs.
• Super organized and detail-obsessed you keep track of moving parts and make order out of chaos.
• A natural problem solver with a bias for action. When somethings off you jump in with solutions not just observations.
• You bring warmth and professionalism to every interaction making others feel seen safe and welcome is second nature.
• You follow through. Youre reliable accountable and take pride in delivering a high-quality experience every time.

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