Operations & Business Development Manager
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Job Description
Operational Leadership:
- Manage daily operations across retail stores warehousing logistics production and customer service.
- Standardize and optimize operational processes and systems across all units.
- Ensure alignment between operations merchandising procurement and marketing teams.
- Track and enhance performance through clear KPIs and regular reporting.
- Drive new business opportunities specifically within clothing textiles and uniforms.
- Lead the development and expansion of the Uniform Division including B2B partnerships and institutional clients.
- Explore new product lines strategic alliances and revenue channels.
- Evaluate regional opportunities within Oman and the GCC to support store expansion and brand positioning.
- Assess and turnaround underperforming retail locations applying data-driven strategies to improve profitability.
- Maximize peak season production and sales by optimizing workforce stock and infrastructure.
- Lead initiatives to enhance off-season sales promotional effectiveness and customer engagement.
- Drive in-store experience improvements and retail technology adoption (POS CRM loyalty programs).
- Deliver a comprehensive 5-year strategic plan outlining revenue growth brand development store expansion and operational improvement.
- Prepare a board-level presentation of this 5-year plan as part of the final interview stage.
- Lead motivate and manage a cross-functional team across retail operations HR logistics and sales.
Build a high-performance culture focused on accountability and continuous improvement. - Oversee succession planning talent development and recruitment for critical operational roles.
Requirements
Employment Type
Full Time
Company Industry
Fashion Accessories Manufacturing / Apparel Manufacturing / Fabricated Metal Products
