Medical Records Specialist

Under the supervision of the Director of Health and Wellness the Medical Records Specialist will perform a variety of healthcare records management functions for foster care youths managed by the Care Coordination department. The Medical Records Specialist will be an integral part of this dedicated Care Coordination and Managed Care Liaison team responsible for ensuring that HSVSs foster care children are receiving all needed healthcare services through HSVSs 29-I primary care clinic and Medicaid Managed Care Plan (MMCP) in-network providers and that these services are being documented appropriately in the NextGen Electronic Health Record (EHR).

Primary Responsibilities and Essential Functions of Position:

• Identify download and share NextGen documents as requested such as for adoption packets audits and investigations etc.
• Track through NextGen the foster care youths annual required healthcare assessments medical/dental/behavioral health appointments and other related encounters/services.
• Create NextGen system reports to meet departments needs.
• Coordinate with Care Coordination team Case Planning Childrens Health Homes (CHH) 29-I Clinic and other HSVS staff as well as with community partners to help ensure that required NextGen medical record documentation is complete and accurate in compliance with current City/State foster care healthcare standards.
• Assist departmental staff with the completion of needed actions in NextGen including referrals to HSVSs Article 31 behavioral health clinic CHH Warm Hand-offs Comprehensive Treatment Plans data share reconciliations etc.
• Support HSVS EHR System Administrator in training department staff and troubleshooting issues in NextGen HER.
• Manage extensive essential community healthcare provider data base (Excel) including identifying Medicaid Managed Care Plan (MMCP) in-network participation.
• Track annual required healthcare assessments medical/dental/behavioral health appointments and other related required services for all foster care youths managed by Care Coordination program through Excel and NextGen EHR.
• Track and provide support to ensure department staff compliance with required trainings; Process departments new hires and staff changes through H.R. and Paycom system.
• Assist with making mental health referrals through NextGen to HSVSs Article 31 behavioral health clinic.
• Liaise with HSVS Case Planning Childrens Health Homes (CHH) 29-I Clinic and other staff as well as with external NYC NYS and community partners as assigned to support departmental operations.
• Engage in ongoing review of departmental policies procedures and practices to make recommendations for quality improvement.
• Uses positive approaches when handling difficult situations. Serves as role model for program participants. Remains flexible and adapts to change.
• Remains sensitive and responsive to cultural differences of program participants and staff.
• Participates in in-service trainings and on-site workshops as required for professional growth and development.
• Attends external trainings and workshops at direction of management.

• Associates degree or equivalent is required; a bachelors degree or equivalent is preferred
• One or more years experience managing medical records in a healthcare environment and/or the child welfare system
• Solid working knowledge of NextGen EHR or similar software system
• Advanced understanding of medical terminology and administration processes
• Experience training staff a plus
• Strong organization skills and attention to detail
• Proficiency in Microsoft Office including Outlook and Excel
• Excellent written oral and interpersonal communication skills and be a collaborative team player

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:

• Rewarding Work in a team environment.
• Paid vacation sick personal days and holidays.
• 403(B) retirement plans with employer contribution.
• Health dental vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care Medical Parking and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets movie tickets theme parks sporting events gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process please reach out to.

About HeartShare

Who WE ARE:

For over 150 years Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare please visit our website Follow us onTwitterLinkedInYouTubeInstagramFacebook

HeartShare Human Services of New York Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.