Access to Financial Services Manager

Job Purpose

The Access to Financial Services Manager will oversee the implementation of initiatives that ensure program participants have access to enhanced financial services. This includes fostering partnerships with financial institutions designing financial literacy programs and ensuring the availability of tailored financial products such as savings credit and insurance for marginalized youth and women. The Manager will play a pivotal role in equipping participants with the financial tools and knowledge needed to thrive in the gig economy.

Key Responsibilities

1. Access to Financial Services

• Partner with financial service providers to develop and implement strategies to improve access to financial services for program participants including savings loans pensions and insurance products.

• Ensure financial services align with the needs of marginalized youth and women participating in the Nigeria GATEWAY Program.

• Address barriers to financial inclusion such as lack of documentation limited awareness or low trust in financial systems.

• Promote the adoption of digital financial tools and platforms among participants to enhance their financial inclusion.

• Advocate for the design and deployment of financial products tailored to the needs of gig workers and marginalized groups.

2. Financial Literacy and Capacity Building

• Collaborate with program teams to integrate financial literacy training into the broader training curriculum.

3. Stakeholder & Partner Engagement

• Identify and establish partnerships with financial institutions fintech companies cooperatives and other relevant stakeholders.

• Negotiate agreements with partners to secure affordable and accessible financial services.

• Act as the primary liaison between the program and financial service providers to ensure smooth collaboration and issue resolution.

• Represent the program in discussions and forums with financial service providers regulators and advocacy groups.

• Ensure compliance with relevant financial regulations and program policies in all partnerships and service delivery.

4. Monitoring Data Collection and Risk Management

• Track participant access to and usage of financial services to assess reach and impact.

• Collect and analyze data to identify gaps barriers and areas for service improvement.

• Monitor and address risks associated with financial access such as over-indebtedness or misuse of credit products.

• Prepare regular reports on financial service access usage trends outcomes and key insights for program leadership and stakeholders.

5. Access to Insurance & Pension 

• Advocate for access to microinsurance products relevant to gig workers such as health accident or device insurance.

• Explore opportunities to connect participants to formal pension savings schemes appropriate for gig economy earners.

Key Performance Indicators (Year 1)

1. Access to Financial Services
2. Financial Literacy and Capacity Building
3. Stakeholder & Partner Engagement
4. Monitoring Data Collection and Risk Management
5. Access to Insurance & Pension

Qualifications :

• Education:

  • Bachelors degree in Finance Economics Business Administration or a related field. A certification in Financial Inclusion Microfinance or Digital Finance is an advantage.

• Experience:

  • Minimum of 8-10 years of experience in financial services financial inclusion programs or microfinance with a focus on marginalized groups.

  • Proven track record in managing partnerships with financial institutions and implementing access-to-finance programs.

  • Familiarity with financial literacy training digital financial tools and financial inclusion initiatives.

  • Demonstrated leadership in designing and delivering access-to-finance programs for youth women or underserved communities.

• Skills and Competencies:

  • Strong partnership development and stakeholder engagement skills to foster collaboration with financial service providers.

  • Knowledge of financial products and services especially those relevant to gig workers and marginalized populations.

  • Excellent organizational and project management skills to oversee service delivery and monitor impact.

  • Strong communication and advocacy skills to promote financial inclusion and participant needs.

  • Deep understanding of financial services products for gig workers (e.g. microloans savings insurance asset financing).

  • Expertise in partnership development with financial institutions and fintechs.

  • Proven ability to lead teams drive uptake and track financial product usage and impact.

  • Data analysis and insights generation to inform product iterations and business cases.

  • Ability to align access strategies with program sustainability and scale-up goals.

Additional Information :

Please note this is an onsite role to be based in Lagos Nigeria

Co-creation HUB (CcHUB) is an equal opportunity employer. We are committed to building a diverse inclusive and vibrant workforce that reflects the communities we live in and serve. We strive to create an environment where every employee is valued supported and empowered to achieve their full potential. We provide equal access to opportunity and treat each other with respect and care and require that our business partners also abide by these commitments and we monitor their performance in respect of human rights on an ongoing basis.
CcHUB does not discriminate in any aspect of employment. By promoting fairness encouraging inclusive practices and committing to continuous learning we aim to attract retain and nurture a broad pool of talent ensuring a rewarding and high-performing workplace for all.

Remote Work :

No

Employment Type :

Full-time