Guest Services Paid Intern, FamilySearch (On-site)
Guest Services Paid Intern, FamilySearch (On-site)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position is to assist in the Guest Services Team in the FamilySearch Library helping with software and computer troubleshooting and facility requests. They would be required to ensure the Discovery experiences and computer equipment are working properly during business hours. The intern would share work on weekdays weeknights and Saturdays. This is a paid internship which is anticipated to last one year (12 months). This position is part-time (up to 28 hours per week) hourly non-exempt position. The intern performs work as assigned by the department.
Responsibilities
- Open and close the Family History Library on weeknights and weekends including being the on-duty supervisor to help with emergency and security needs when assigned.
- Help guests with computers account sign-in and word processing problems internet connectivity and report facility problems.
- Keep copy machines and vending machines supplied and functioning.
- Staff the Guest Services window to help with lost and found and library donations.
- Be on-call to help guests while on duty.
- Train and supervise volunteers.
- Work on other special projects as needed.
Qualifications
- Intern should be currently seeking a bachelors or masters degree in information technology computer science family history or other degree OR have obtained a bachelors or masters degree within the last 12 months.
- Good technology computer skills and trouble-shooting ability.
- Skilled in the use of Word Outlook and Excel. A knowledge of other computer programs is desirable.
- The ability to communicate read and write in English is required.
- Excellent interpersonal and organizational skills.
- Experience with FamilySearch Family Tree and Indexing is preferred but not required.
- Must be reliable and able to work independently.
Required Experience:
Intern
Employment Type
Part-Time
