Client Partner

Job Description:

Dentsu is an integrated growth and transformation partner to the worlds leading organizations. Founded in 1901 in Tokyo Japan and now present in over 145 countries and regions it has a proven track record of nurturing and developing innovations combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media CXM and Creative while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands people and society.

Dentsu X is an important part of our world-class offering one of 3 agencies (alongside Carat and iProspect) that is a part of the media practice within Dentsu. dentsu X brings together the best capabilities from across dentsu to build connected experiences that drive business outcomes for our clients. Our network consists of 4000 X-shaped and team shaped digital media creative and tech talent in 55 markets. We offer our clients the soul of a boutique combined with the scale of a powerhouse.

Were hiring for a Client Partner to join our team in London.

Purpose of the Role

As Client Partner youll own the day-to-day client relationship and all elements of delivery. This includes the implementation of the strategic vision for the client delivery against the financial targets set and building a trusted relationship with the client.

Youll immerse yourself and the team in the clients business: understanding their challenges objectives external economic environment markets they operate in competitive threats and relevant partner agencies. Youll understand their business model how it is performing and what success looks like; knowing the clients products inside out and applying this knowledge to deliver innovative ambitious client plans and service that deepens the relationships with the Client to ensure retention and growth.

Key Responsibilities

• Deliver innovative and ambitious strategic and commercial solutions that balance client and agency values working closely with colleagues and clients.
• Build strong client relationships as a trusted advisor with senior client and industry stakeholders.
• Manage the team to ensure they also build strong relationships with their counterparts to deliver outstanding client service.
• Use account plans to stimulate and track future work; manages resources effectively. understanding the client commercial framework and works with senior account leadership to ensure business is run profitably.
• Manage systems for forecasting accurate spend and track progress improving client satisfaction to expand existing revenue streams and build new ones.
• Translate agency strategy into innovative executable business plans for own client that deliver business value.

Qualifications Skills

• Experience in digital media within a global organisation with performance and awareness campaigns.
• Extensive experience in media planning account management or related roles within a media agency.
• Proven track record of leading successful client relationships and delivering exceptional results with excellent communication and interpersonal skills and the ability to build and maintain strong client relationships.
• Strong leadership and team management skills with the ability to inspire and guide Account Directors.
• Innovative thinker with a deep understanding of market trends and the ability to apply this knowledge to drive business growth.

What we offer

This is a permanent role.

The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday.

As well as a competitive salary youll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us this is the foundation for great innovation which in turn generates better outcomes for our people partners and communities. This is why we encourage applications from people with disabilities and of all ages nationalities backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles we cant promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process please discuss this with our recruitment teams.

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