Workforce Coordinator / Shift Scheduler

Join us in providing staffing solutions that support hospitals and clinics by placing skilled nurses where theyre needed most ensuring high-quality patient care across the healthcare sector.

WorkforceCoordinator / ShiftScheduler
Join us in providing staffing solutions that support facilities and community care clients by allocating skilled nurses into shifts where theyre needed most ensuring high-quality patient care across the healthcare sector.

Whatyoull be doing

• Coordinating daily rosters and scheduling skilled nurses into facilities and community shifts across Sydney NSW
• Quickly fill urgent shifts by proactively engaging with new and existing staff
• Staying in touch with our nursing workforce to understand their availability skills and preferences
• Building strong relationships with our clients for a proactive approach so you know what they need before they ask
• Using our workforce software platform to track fillrates forecast gaps and keep data clean
• Delivering toptier customer service on phone email and chat every single time
• Full-time flexible hybrid role (Up to 2 days WFH) near Town Hall Station
• Monday to Friday supportive team training & bonuses incentives

Aboutyou

• Strong aged care experience combined with customer service and relationship management skills gained from working in commercial call centres sales or recruitment environments.
• Proven experience in rostering scheduling contactcentre recruitment or highvolume customer service
• Exceptional written and verbal communication skills. Confident clear communicator who enjoys picking up the phone
• Positive attitude and ability to work in a fast-paced environment
• Initiative and ability to work independently or as a part of a supportive team
• Natural problemsolver who thrives when its busy and priorities change
• Any understanding of the healthcare nursing or aged care sectors will put you at an advantage!

Whatsin it for you

• MondayFriday Only no weekend work!
• Hybrid setup: work from home up to two days a week; office is 2minutes from TownHall Station
• An incentive bonus structure
• Join a national marketleader committed to delivering results diversity and genuine career pathways
  
  To make a meaningful impact on the lives of those in your care apply for a role with us today. If you have any questions please contact Renata Lage on

At HCA we are committed to embracing diversity and committed to providing a safe working environment. 

Remote Work :

No

Employment Type :

Full-time