E-Commerce (Key Account) Manager
E-Commerce (Key Account) Manager
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Job Description
Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.
Role: Digital Commerce Manager (Italian speaking!)
Location: Rome Italy
About the role:
Youll be the strategic force behind the clients Personal Care e-commerce success in Italy. Working at the intersection of digital marketing retail partnerships and commerce innovation youll translate consumer insights into compelling online shopping experiences that drive conversion and loyalty. Were looking for someone who can navigate both retailer relationships and internal stakeholders finding creative solutions that maximize visibility and sales. Success means consistently exceeding growth targets while establishing best-in-class digital shelf presence across all platforms.
What you will be doing:
- Manage online retailer relationships with key local platforms (both digital brick-and-mortar and pure-play e.g. Amazon) that drive business growth
- Create local commerce strategies aligned with broader brand objectives and shopper marketing initiatives
- Spearhead promotional calendars and content planning that maximize seasonal opportunities
- Collaborate with paid retail and social media teams to ensure integrated marketing approaches
- Transform social commerce trends into actionable commerce strategies
- Build and grow affiliate programs with special focus on influencer partnerships
- Shape product listings imagery and content to ensure optimal digital shelf presence
- Lead the implementation of retail media assets across multiple platforms
- Stay ahead of e-commerce innovations to identify new opportunities (Instagram shopping TikTok shop etc.)
- Deliver comprehensive performance analysis and business reviews that inform strategic decisions
- Ensure all digital touchpoints are shoppable and optimized for conversion
What you need to be great in this role:
- 8 years of experience in e-commerce digital marketing and commerce strategy development
- 5 years managing retail partnerships including JBP/JVP negotiation and operational implementation
- Proven success building relationships with Retail Media partners
- Expertise in leveraging retail data and analytics to drive performance
- Direct B2C/B2B e-commerce experience (minimum 2 years) or equivalent online agency background
- A talent for developing customer-centric solutions and optimizing digital customer journeys
- Experience with creative automation and generative AI solutions
- Strong understanding of web analytics and conversion optimization techniques
- Technical familiarity with e-commerce systems and digital marketing tools
- The ability to collaborate effectively across multiple functions and stakeholder groups
- Fluent in Italian and English (spoken and written - you will work with an international team)
Req ID: 13304
#LI-JP1 #LI-Hybrid #LI-director
Our values shape everything we do:
BeAmbitiousto succeed
BeImaginativeto push the boundaries of whats possible
BeInspirationalto do groundbreaking work
Bealways learningand listening to understand
BeResults-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community clients and creations
OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.
Required Experience:
Manager
Employment Type
Full Time
