Customer Support Specialist with Bulgarian
Customer Support Specialist with Bulgarian
Posted on :
04-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Respond to customer inquiries via phone chat and email
- Accurately document all customer interactions and case details in the CRM system
- Follow communication procedures guidelines and policies.
- Escalate complex or sensitive cases to the relevant internal teams while ensuring the customer is kept informed throughout
- Navigating multiple systems simultaneously
Qualifications :
- Native knowledge of Bulgarian (C2) and good command of English (B1-B2)
- Excellent written and verbal communication skills
- Strong computer literacy and the ability to navigate multiple systems and platforms with ease
- Strong attention to detail and the ability to follow processes and guidelines accurately
- Previous experience in a customer support or customer-facing role is an advantage
- Willingness to work on shifts 24/7
Additional Information :
What We Offer:
- Attractive salary and long-term job security with a permanent contract
- Work from our Varna office
- 21 days of paid annual leave
- Additional health and life insurance
- Meal and gift vouchers
- Transportation allowance
- Employee recognition programs
- Individual training for professional development
- Clear career prospects with internal promotion opportunities
- Modern and pleasant work environment with cozy relaxation areas
- 24/7 shifts available
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
