Senior Product Manager - Internal Tools
Senior Product Manager - Internal Tools
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
Created in 2002 by Marc Eck Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories including streetwear and style music sneakers and sports. Complex is a juggernaut in the content and culture space delivering unprecedented global reach.
Complex is the worlds definitive cultural commerce content and experiential platform. We have created an all-new operating system built for the next generation seamlessly integrating discovery inspiration community and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.
Whether through video long-form editorial or social content Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration andshoppability.
Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the worlds most influential brands and artists for an unforgettable weekend of style sneakers art design food music inspiration and more.
Join us to help redefine the way people shop while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.
Everyone at Complex truly believes in the company and its mission; its a requirement for working here. There is synergy within the teams that make Complex what it is a well-oiled machine. Employees are at the forefront of the companys success because every one of us is given the opportunity to provide suggestions feedback and direction.
About the Role
- Complex is seeking a Senior Product Manager to drive the strategy roadmap and optimization of our backoffice stack for . This role will own all aspects of the backoffice domain covering key areas such as authentication user management international compliance and core services along with catalog and product planning tool integration.
- You will also collaborate with supply chain operations to design internal tools that improve efficiency streamline workflows and measure performance metrics. Your efforts will be pivotal in delivering exceptional user experiences growing our audience and maximizing operational effectiveness.
- Youll work cross-functionally with engineering design operations supply chain and marketing teams to build impactful solutions for internal stakeholders - ensuring our supply chain catalog and planning teams can achieve revenue goals without compromising the user experience.
What Youll Do
- Own the Product Vision: Define and drive the strategic product vision and roadmap for backoffice services including authentication seller integration logistics and other core operations.
- Lead Product Development: Lead product development for all backoffice services and integrations ensuring timely delivery and alignment with company goals.
- Optimize Supply Chain: Partner with supply chain and sales teams to design tools and innovative solutions that enhance efficiency and customer experience.
- Enhance Backoffice Tech Stack: Streamline and modernize our backoffice tech stack by improving interoperability across catalog planning warehouse and shipping tools.
- Cross-Functional Collaboration: Collaborate across engineering design and business teams to deliver internal products that support stakeholder needs and optimize operations.
- Measure and Optimize: Use performance metrics and data-driven insights to evaluate product success iterate quickly and improve both engagement and revenue outcomes.
Who you are
- 3 years of product management experience ideally in a marketplace or e-commerce environment.
- Proven track record in building and scaling marketplace platforms that drive growth and revenue.
- Deep understanding of authentication compliance and international supply chain; familiarity with commerce and marketplace platforms.
- Experience with backoffice and core marketplace services. This includes shared services among multiple teams.
- Strong collaboration skills and the ability to communicate across technical and non-technical stakeholders.
- Data-driven mindset with a focus on leveraging analytics KPIs and performance metrics to make informed product decisions.
- Familiarity with modern product tools such as Jira Tableau Segment or Google Analytics.
- A user-first mindset with a focus on delivering measurable business results.
Bonus Points if
- Marketplace and e-Commerce experience
What we Offer
- Best in class health dental and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
$160000 - $170000 a year
The Pay Range which consists of salary and commission for this position is listed. Actual pay will vary based on factors including but not limited to location experience and performance. The range listed is just one component of Complex Total Rewards offerings for employees.
Were an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complexparticipates in E-Verify and willprovide the federal government with yourForm I-9 information to confirm that you areauthorized to work in the U.S.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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