Internal Communication Officer
Internal Communication Officer
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Job Description
Location
ESA Headquarters Paris France
Description
Internal Communication Officer within the Internal Communication Products and Channels Office Products and Channels Division Communication Department Director Generals Services.
Under the supervision of the Head of Internal Communication Products and Channels you as Internal Communication Officer will assist in managing internal communication within the European Space Agency.
Current internal communication objectives are to inform employees about the 2040 strategic objectives unify ESAs workforce with a clear brand narrative enhance engagement and support cultural transformation in particular through a new communication and intranet platform (called One ESA) inspire staff by emphasising the impact of their contributions increase visibility of leadership communication and improve internal corporate and institutional communication.
In close cooperation with the Directorate of Internal Services and in liaison with the Communication Departments Corporate and Institutional Communication Office you will develop the appropriate channels and products needed to support the Corporate Communication Strategy with respect to Human Resources Estates and Facilities Management Finance Planning and Controlling and Information Technology activities.
Duties
Your tasks and responsibilities will include the following:
- Developing and implementing mainly internal and to a lesser extent external communication strategies and facilitating effective communication channels and processes across various internal services to ensure smooth information flow and collaboration in particular for the Directorate of Internal Services.
- Collaborating with the Human Resources Teams to communicate policies benefits and organisational changes to employees.
- Working closely with the Estates and Facilities Management Teams to address and communicate facility-related updates improvements and projects.
- Partnering with Information Technology and AI teams to effectively communicate technology updates digital transformation initiatives and AI-driven solutions to staff.
- Creating disseminating and moderating internal communities and internal communications to keep employees informed and engaged.
- Implementing artificial intelligence tools in internal communication activities and acting as an AI ambassador for other team members.
- Writing internal and external lines to take and key messages.
- Organising and coordinating internal events workshops and training sessions to foster a sense of community and continuous learning.
- Gathering feedback from employees through surveys and forums to identify areas for improvement and address concerns.
- Ensuring that all internal communications are aligned with the organisations values narrative mission and goals.
- Utilising data and analytics to measure the effectiveness of internal communication efforts and make data-driven improvements.
Technical competencies
Behavioural competencies
Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking
For more information please refer to ESA Core Behavioural Competencies guidebook
Education
A masters degree in communication or a related field such as science communication humanities marketing or international relations.
Additional requirements
Significant experience in internal communication in an international environment is requiredas well as proven experience in communication strategy and planning and campaign management across all channels.
Knowledge of intergovernmental organisations and their institutional frameworks is necessary while specific knowledge of ESA and its operating environment would be an asset.
Knowledge of human resources management facility and real estate management or IT and related communication needs would be an advantage.
You should have a good understanding of KPI measurements and media analytics.
Knowledge of using AI in communication is required.
The ability to communicate in German Italian or Spanish would be an asset in addition to the official ESA languages English and French.
Diversity Equity and Inclusiveness
ESA is an equal opportunity employer committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender sexual orientation ethnicity religious beliefs age disability or other characteristics.
At the Agency we value diversity and we welcome people with disabilities. Whenever possible we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us via email at .
Important Information and Disclaimer
In principle recruitment will be within the advertised grade band (A2-A4). However if the selected candidate has less than four years of relevant professional experience following the completion of the masters degree the position may be filled at A1 level.
During the recruitment process the Agency may request applicants to undergo selection tests. Additionally successful candidates will need to undergo basic screening before appointment which will be conducted by an external background screening service in compliance with the European Space Agencys security procedures.
Note that ESA is in the process of transitioning to a Matrix setup which could lead to organisational changes affecting this position.
The information published on ESAs careers website regarding working conditions is correct at the time of publication. It is not intended to be exhaustive and may not address all questions you would have.
Nationality and Languages
Please note that applications are only considered from nationals of one of the following States: Austria Belgium Czechia Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Luxembourg the Netherlands Norway Poland Portugal Romania Slovenia Spain Sweden Switzerland the United Kingdom and Canada Latvia Lithuania and Slovakia.
According to the ESA Convention the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States*. When short-listing for an interview priority will first be given to internal candidates and secondly to external candidates from under-represented Member States*.
The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.
*Member States Associate Members or Cooperating States.
Required Experience:
Unclear Seniority
Employment Type
Intern
