Sales BDC Representatives
Sales BDC Representatives
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Salary Not Disclosed
1 Vacancy
Job Description
Description of the role:
The Sales BDC Representatives at Advantage Auto Group in Naperville IL play a crucial role in connecting with customers providing information on products and services and assisting with the sales process.
Responsibilities:
- Responding to customer inquiries via phone email and in-person
- Managing and maintaining customer databases
- Coordinating with sales team to ensure customer satisfaction
- Assisting with sales transactions and documentation
Requirements:
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Prior experience in sales or customer service preferred
- Ability to work in a fast-paced environment
Benefits:
The Sales BDC Representatives position offers a compensation of $20.00 per hour paid weekly along with opportunities for career growth and development.
About the Company:
Advantage Auto Group is a reputable automotive company based in Naperville IL dedicated to providing excellent service and quality vehicles to its customers. Join our team of professionals and grow with us!
We are seeking energetic individuals to join our unique and fast-paced Internet Sales BDC team. This is a great opportunity to start your career in retail automotive and gain exposure to the full dealership experience.
In this role you will be the vital link between buyers and their future vehicles. Youll help answer questions about vehicle availability dealership services and purchasing options. We also offer dedicated in-house and manufacturer-backed training programs to set you up for success.
Responsibilities
Answer incoming customer calls and follow up on internet leads
Respond promptly to inquiries via phone email and live chat using scripts and templates
Provide basic vehicle information and direct customers to the right store resources
Present initial financing options based on the customers needs
Follow up with unscheduled leads or missed appointments
Participate in process development and team-building sessions
Maintain accurate lead activity in the CRM daily
Make a minimum of 100 outbound calls per day
Qualifications
Minimum 1 year of BDC or call center experience required
At least one prior role involving strong customer service experience
Must be a team player with a positive enthusiastic attitude
Prompt professional and goal-driven
Strong computer and multitasking skills
Willing to submit to a pre-employment background check and drug screening
What We Offer
$20/hour starting pay
Bonus per verified showroom appointment
Paid training and advancement opportunities
High-energy supportive work environment
In-office role (no sales floor pressure)
Exposure to the latest Chevrolet vehicles and digital retail tools
Health dental and vision insurance
401(k)
Paid vacation and holidays
Equal Opportunity Employer
The Chicago Car Buying Center is proud to be an Equal Opportunity Employer. We prohibit discrimination based on race religion color sex gender identity sexual orientation age disability national origin or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
