Business Analyst - Cash Fraud Utility
Business Analyst - Cash Fraud Utility
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Job Description
Do you have excellent time and data management skills with the ability to deliver initiatives with the highest level of quality Are you an outstanding communicator with excellent presentation skills across all levels of management If so this is the role for you.
As a Business Analyst within the Fraud Utility team you will play a crucial role in ensuring seamless operational performance across our global teams in support of the Global Fraud Prevention team. You will use your inquisitive and problem solving skills to work with key stakeholders globally including Operations Analytics and Technology teams to deliver world class solutions which are accurate timely and concise.
Job Responsibilities
- Maintain daily and/or monthly business data requirements for productivity and availability (aggregate review results refine and report on trends)
- Analyze current reporting outputs and develop refined views in line with operational needs
- Create and/or maintain monthly business reviews and site level data across multiple work streams
- Onboard and Off board users by completing all needed system requirements and retain evidence
- Interface with other operations locations to complete ad-hoc data inquiries
- Participate on projects aimed at enhancing operational efficiencies as identified through multiple channels
- Utilize SharePoint and Reports Dashboard Administration / Recertifications
- Be a FinTech point of contact for operations (monitor completions stakeholder reporting)
- Maintain procedure updates (intake review completion communication)
- Support Ad-Hoc request related to Resiliency and Audit Requests for Information
- Provide general business support for the Global Fraud Prevention Team related to ongoing projects
Required Qualifications Capabilities and Skills
- Superior Microsoft Office skills to include highly proficient in data aggregation analysis visualization and communication tools such as Excel PowerPoint Teams SharePoint Outlook
- Strong organizational skills ability to take strategic direction and independently develop and manage task taking full accountability and ownership
- Critical thinking and the ability to work independently as single contributor while managing time and deliverables
- Minimum 2 years in a business analyst role with similar responsibilities
- Excellent English language communication skills (oral comprehension & written)
- Collaborative Interpersonal and Influence skills
- Experience in Corporate & Investment Bank business function i.e. Global Markets Middle Office Wholesale Payments or Securities Services
- Ability to work remotely with all appropriate technology assets is required
Preferred Qualifications Capabilities and Skills
- Personal Certifications in Data Business or Project Management skills
- LMM Tableau and/or Alteryx experience
- General knowledge of internal company banking products in fraud related environments and company internal system platforms
Work Schedule:Monday - Friday 9:00 am - 6:00 pm (normal is 40 hours weekly) subject to change as business needs evolve) - in local office in person is required for this role Occasional extended or weekend coverage as needed by operations
This role is not eligible for relocation assistance or visa sponsorship
Required Experience:
IC
Employment Type
Full-Time
