Engagement Strategist
Engagement Strategist
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1 Vacancy
Job Description
Job Details
Description
Scalasolutions deliver engaging retail experiences by connecting networks of digital signs kiosks mobile devices websites and Internet-connected devices. Scala aSTRATACACHEcompany provides the platform for marketers retailers and innovators to easily create and centrally manage deployment of shopping experiences while retaining the flexibility to rapidly adapt to local business conditions and preferences of customers in the store. With 30 years experience Scala is well-known for its innovation and leveraging best-of-breed technologies to create solutions that are easy-to-use yet infinitely customizable. Scala has US-based headquarters near Philadelphia PA and EMEA headquarters in the Netherlands as well as offices in 28 countries clients in over 100 countries and support for 20 languages in the platform.
Scala values our employees in addition to the opportunity to join a collaborative team and do interesting work we offer competitive compensation to our employees. Our comprehensive offerings include major medical dental vision and disability insurance options as well as Employee Benefit Time matching 401K corporate discounts and an Employee Assistance Program. Well be happy to tell you more during the interview process!
In the role ofEngagement Strategist the individual will be responsible for working closely with the Technical Director on our Retail Media Network initiative as well as with our sales and sales engineering teams in a presales and post-sale capacity. The Engagement Strategist will facilitate conversations directly with clients and internal teams to define strategy and scope in order to understand project requirements to be executed by the Services team. This role is crucial in being a liaison between all key internal and external stakeholders for a successful services project.
Responsibilities:
- Facilitating project discovery and subsequent documentation developing project requirements
- Voice of the client providing feedback into product roadmap
- Pitching capabilities and being a platform advocate during the pre-sales process
- Being an internal advocate for any support issues that arise during maintenance phase working with appropriate teams across sales engineering sales and account management
- Work directly with Services team on a daily basis to help ensure successful delivery of projects
- Evangelize our products and platforms internally and externally
Qualifications
- BA/BS required
- 5-10 years of experience
- Industry experience in AdTech MarTech and or Software development
- Deep knowledge of bespoke solution building from creative technical pre-sales and implementation perspectives
- Ability to translate complex technical ideas into succinct and digestible language for lay clients
- General understanding of SDLC best practices development methodology understanding ideally including Agile Scrum JIRA documentation gathering requirements and discovery process
- Excellent written & verbal communication client management and time management skills
- Nice to have Soft sales skills and experience across multiple verticals
** IMPORTANT: For immediate consideration please FULLY COMPLETE & SIGN our online application when applying!
STRATACACHEand its family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion creed sex sexual orientation gender identity national origin age disability genetic information pregnancy childbirth or related medical condition veteran marital parental citizenship or domestic partner status or any other status protected by applicable national federal state or local law.
While we are excited and appreciate you interest in our opportunities please keep in mind that we are not able to contact all applicants that have applied.
No vendor/agency solicitation please.
Employment Type
Full-Time
