0.5 FTE Field Technician
0.5 FTE Field Technician
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$ 59996 - 79196
1 Vacancy
Job Description
Position Title: 0.5 FTE Field Technician
FLSA: Exempt
Reports to:Director of Innovation and Instructional Technology
Terms of Employment: 12 month position 20 hours per week (260 days) with benefits according to the LEA Tech Unit collective bargaining agreement.
Immediate Start Date. Salary Range: $59996.87 - $79196.35. (salary will be prorated based on part-time FTE)
District Wide Field Technician
The Lexington Public Schools Technology Department is looking for a collaborative motivated and committed person to join our team as a 0.5 FTE District Wide Field Technician. The primary responsibilities of this position are outlined below in the job description. We are looking for a candidate who has the following skills:
- Organized and focused with the ability to manage multiple jobs at once
- Collaborative and able to work closely with other field technicians to address technology needs in the field
- Excellent communication skills including both written and verbal through personal interactions and ticketing
- Able to work in a fast paced break and repair environment and experience repairing Chromebooks.
For qualified applicants this position may be combined with the posting for 0.5 FTE Technology Specialist. Please indicate in your cover letter if you are interested in both positions.
Working under the supervision of the Director of Innovation & Instructional Technology the Field Technician (FT) is responsible for providing hands on technical assistance and customer-facing support in all LPS buildings for resolving hardware network peripheral connectivity and software problems as part of the district technical response team.
Duties include but not limited to:
- As coordinated by the Technology Coordinator in conjunction with the Technical Support Services Specialists provide first line troubleshooting problem resolution and if needed problem escalation of user reported technical issues throughout all buildings.
- Work effectively and collaboratively with the Systems Administrator and Network Administrator to resolve user logon account issues and connectivity problems.
- Efficiently image/install or deploy new devices software applications hardware and software updates and peripheral devices on all district computers.
- As needed provide hardware repairs and upgrades including such tasks as installing replacement hard drives upgrade memory or peripheral cards replacement of printer assemblies etc. as needed.
- Provides first line support and maintenance and troubleshooting for AV equipment including VoIP phones voice amplification systems document cameras projection systems
- Coordinate with building and other technical personnel to insure that problems and issues related to technology are effectively reported so that they can be resolved by the team as needed.
- Provide technology support for computer-based testing including device preparation and basic troubleshooting of testing applications
In addition to these above responsibilities the FT is a key member within the Technology Department. The FT will also:
- Assist in maintaining an up-to-date hardware software and peripheral inventory.
- Assist in the maintenance of up to date computer images to support enterprise deployment.
- Assists in the remote network management of computing devices as directed.
- Assist in projects coordinating and executing computer and peripheral roll- outs and or moves within the buildings.
- Assists in the efficient operation of the Technology Web Help Desk system. Assists in providing extended support for new technology and devices that are introduced to the district.
- Provides any needed technical support to the Digital Learning Coaches.
- Is available to participate in special departmental projects as appropriate
Works collaboratively with all Technology Department staff to insure effective and efficient support for technology in support of the districts educational goals.
Conducts other administrative and staff duties and responsibilities as directed by Director of Innovation & Instructional Technology or as needed by the district.
Experience and commitment to working in a racially and culturally diverse teaching and learning community.
Applicants for employment are considered without regard to age disability race religion sexual orientation gender identity marital status national origin or military status.
Required Experience:
IC
Employment Type
Part-Time
