The main responsibility of the Dispatch Manager is to ensure that all contracted vehicles are loaded correctly according Sales operations schedule cost effectively and in time according to the company s SOPs. Performing daily site functions like inventory control and dispatch operations performance measurement.
Skills :
To supervise and lead the dispatch team in the day to day operational activities to ensure that the following tasks are performed according to company standards and in time.
Procedures:
- Ensure all procedures for the loading and offloading of trucks and the wash bay are up to date and applicable to the operational workings of the company
- Ensure all staff old and new are trained on all the applicable dispatch and wash bay procedures and that regular refreshment training is provided
- Ensure that all relevant training records are presented to the Quality Manager in due course
Equipment
- Ensure that all loading and offloading equipment fittings and pipes are regularly checked and serviced to ensure optimal performance and meets the food and safety standards of the company
- Ensure all wash bay equipment is regularly checked and serviced to ensure optimal performance and meets the food and safety standards of the company
Loading of trucks:
- Ensure vehicle availability according Sales Operations requirement
- Ensure that all trucks are inspected and that all inspection sheets are completed before loading commences
- Ensure that all filter inspection sheets are completed and submitted when loading oil trucks
Wash bay:
- Ensure that all incoming SOILL trucks are washed and inspected as per food safety and QC standards
- Ensure all truck fittings are washed and returned to the specific trucks for dispatch to the drivers
- Ensure all cans and flow bins are washed and inspected as per food safety and QC standards
- Ensure the wash bay is clean and waste free at all times
- Report problems with the wash bay to the QC Manager and Maintenance Manager
Personnel Management :
- Administrate the shift system and manage leave of subordinates to ensure fluent functioning of dispatch at all times
- Authorise overtime for all subordinates
- Lead motivate and inspire the dispatch team in order to ensure that discipline top performance and productivity of the team is achieved continuously.
- Investigate non-conformances with regards to the loading and off-loading of trucks and loads and suggest solutions to be implemented.
Inventory control:
- Will be responsible for all the cleaning stock in the wash bay
- Will report all deviations to Agriculture Resource Manager daily
Housekeeping:
- To take ownership of the premises housekeeping and cleaning according to food safety standards routine inspections and reporting of non- conformances in this regard to the food safety team.
- Will ensure all site cleaning and waste removal activities are performed according waste management program.
- Ensure all cleaning programs are implemented.
- Ensure all housekeeping inspections are up to date.
- Arrange for effective waste removal.
Health and Safety
- Participate in safety forums created by Soill for example safety meetings and safety talks
- Follow-up on any activities assigned through safety meetings / committees / representatives / management
- Report all safety incidents to the relevant people
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at Soill
- Distribute safety information as and when required
- Wear protective clothing (where applicable) at all times