Customer Support Representative with French
Customer Support Representative with French
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Job Description
Ready to help customers while enjoying life in sunny Lisbon Join a dynamic team with one of the top BPO companies in Europe as a French-speaking Customer Support Representative. If youre tech-savvy solution-oriented and passionate about helping others this role is for you!
Location: Lisbon Portugal
Work Model: On-site
Employment Type: Full-time (6-month contract)
Industry: Outsourcing BPO
Languages: French (C2) English (B2)
Compensation: Base salary meal allowance
Your Responsibilities:
Provide exceptional support via phone email chat & social media
Handle product and service-related inquiries with care and accuracy
Suggest and support process improvements to enhance customer experience
Collaborate with Sales Marketing & other teams to resolve issues
What You Bring:
Native or fluent French (C2) & solid English skills (B2)
Excellent listening and problem-solving skills
Ability to handle high-pressure situations with professionalism
Tech-savvy with smartphones tablets and computers
Customer-first attitude with a proactive mindset
Previous experience in customer service or call center is a plus
Whats On Offer:
Modern centrally located office with great public transport access
Paid training and ongoing support from mentors and teammates
Monthly meal allowance
Health & wellness programs
Multicultural environment with growth potential
Coaching and mentoring opportunities
Start your international career journey in Lisbon today!
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Employment Type
Full Time
