Manager of Infrastructure
Manager of Infrastructure
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Job Description
Someone who was an employee of a consulting firm might be ok. For example: Worked for IBM for 5 to 7 years but was on 3 or 4 different projects for them
Client wants to see candidates who are at the same company for 5 years MINIMUM prefer 7 years (this goes back to longevity and no job hopping.)
Government consultant: do not submit unless they are coming out of the energy sector (ie: Department of Energy)
Do not send people who have mostly worked for the federal government.
We need people who have been at companys long term. NOT job jumpers every year or so.
Make sure the candidate lists the number of people they have managed at each project on the resume.
All Education details need to be on the resume: Name of Degree College graduation year: Example: Bachelor of Science Information Technology Ohio State University 2002
The Manager of Infrastructure will lead the planning implementation and maintenance of our organizations IT infrastructure. This role is pivotal in ensuring the reliability scalability and security of systems critical to our operations. The ideal candidate will combine technical expertise with strategic leadership to align infrastructure initiatives with business objectives. As a key leader you will oversee a team of engineers manage vendor relationships and drive innovation to support a high-performing future-ready environment. This role will also serve as an expert advisor and liaison to the business OT teams. This leader should have some knowledge of those systems and be able to engage across the organization about these systems. This position will report to the Sr. Director of Information Technology & Cybersecurity.
Responsibilities
- Customer Focus: Institute a core focus on Customer Service and delivery of excellent support. The culture of customer service and the desire to help users must be foremost in this role. It should be passed onto the rest of the team as a requirement and it must be ingrained in the way we operate.
- Infrastructure Strategy and Planning: Develop and implement a strategic vision for the companys infrastructure ensuring it supports current and future business needs. Assess emerging technologies and recommend solutions to improve performance scalability and security.
- OT Knowledge and Support: Support the IT/OT integration of our assets. Work with other teams across the organization to design test secure and enable the proper use of OT data and Systems.
- System Selection Design and Implementation: Lead the architecture and deployment of infrastructure systems including servers storage networks and cloud solutions. Oversee upgrades migrations and system integrations.
- Team Leadership: Manage and mentor a team of infrastructure engineers fostering skill development and collaboration. Allocate resources effectively to support operational and project-based initiatives.
- Operations and Maintenance: Ensure high availability and performance of infrastructure systems through proactive monitoring and maintenance. Develop and enforce operational best practices including documentation change management and incident response.
- Security and Compliance: Implement security measures to protect systems and data against unauthorized access threats and vulnerabilities. Ensure compliance with relevant regulations and industry standards.
- Budgeting and Vendor Management: Manage the infrastructure budget including hardware software and service agreements. Evaluate and negotiate contracts with vendors ensuring cost-effectiveness and alignment with business requirements.
- Innovation and Continuous Improvement: Stay updated on emerging technologies and trends in Enterprise Infrastructure in order to recommend innovative solutions. Identify and implement opportunities to improve reliability security and system performance.
- Future Team Leadership: As the role evolves the successful candidate will be responsible for building and leading a team of direct reports.
Required Qualifications
- 10 years of relevant experience in IT infrastructure management. Must have managing people experience as well!
- Bachelors degree in Computer Science Information Systems or related field
- Expertise in managing hybrid cloud environments virtualization and enterprise networks
- Proficiency in technologies such as Windows/Linux servers VMware Azure/AWS and network protocols
- Knowledge of ITIL or similar frameworks
- Deep understanding of virtualization technologies (e.g. VMware Hyper-V) and containerization (e.g. Docker Kubernetes)
- Expertise in managing cloud platforms like AWS Azure or Google Cloud including hybrid and multi-cloud environments
- Strong knowledge of network infrastructure including firewalls switches routers VPNs and SD-WAN
- Experience with storage solutions such as SAN NAS and cloud storage
- Proficiency in automation tools and scripting languages (e.g. Ansible Terraform PowerShell Python or Bash)
- Familiarity with database management and optimization including SQL and NoSQL systems
- Experience implementing and managing disaster recovery and business continuity solutions
- Knowledge of security best practices including identity management SIEM tools and vulnerability management
- Hands-on experience with monitoring and logging tools like Splunk Nagios Zabbix or Prometheus
- Working knowledge of enterprise directory services and authentication protocols (e.g. Active Directory LDAP SAML and OAuth)
- Proven track record of leading large-scale complex IT initiatives
- Strong written and verbal communication skills with ability to effectively communicate and present security risk concepts with non-technical stakeholders and cross-functional teams
Employment Type
Full Time
