Head of Digital & Customer Data Analytics

Do you get excited about turning data into real-world impact Are you a natural leader who loves guiding teams and uncovering the story behind the numbers Then keep reading this might just be your next adventure.

At Rituals were looking for a Head of Digital & Customer Data Analytics to lead our talented team of Data Analysts Engineers and Scientists. This is your chance to shape how we use data to understand our customers optimize our digital performance and help us grow in meaningful sustainable ways. Youll be at the heart of decisions that touch millions of lives and help bring a little more beauty balance and mindfulness into the world.

YOUR ACCOUNTABILITIES

• Youll manage and inspire a group of six data experts analysts and engineers building a fun curious and high-performing culture where everyone grows (including you).
• Youll work closely with teams across Digital Marketing Retail Innovation and Customer Relation translating their questions into data-powered answers they can actually use.
• From lifetime value to churn to campaign performance youll surface insights that help us better understand our customers and create more meaningful experiences for them.
• Youll lead the development and optimization of AI models like next best offer and customer lifetime value. Not just smart stuff stuff that makes a real business difference.
• Youll contribute to our digital & data strategy bring in new tools and techniques and help us stay ahead of the curve (not just keep up with it).
• Youll oversee the data pipelines and models that keep everything running smoothly. Quality accessibility and reliability will be your north stars.
• Youll take complex findings and turn them into simple compelling stories that make people nod smile and say Lets do it.
• Power BI GA4 Google BigQuery. you know the drill. Youll also help us discover new platforms to make our work even sharper and faster.

Why youll love this role

• Youll lead a key capability in a company thats scaling globally with purpose.
• Youll work with smart passionate people across disciplines.
• Youll have the freedom to innovate and the support to make it happen.
• Youll help shape a future where data helps create more meaningful mindful customer journeys.

Qualifications :

• A degree in something quantitative think Math Economics Engineering Computer Science.
• 5 years in data analytics business intelligence or something similar.
• 3 years leading a team (preferably if that team was a mix of Analysts and Engineers).
• Sharp skills in SQL Python or R and tools like Power BI.
• Experience with cloud platforms like Google BigQuery.
• Familiarity with data engineering and pipeline orchestration.
• GA4 experience is a big plus!

On top of this:

• You lead with empathy and confidence.
• You love making complexity simple.
• Youre curious strategic and comfortable challenging the status quo.
• You thrive in fast-paced environments and keep cool under pressure.
• You speak both data and business and love translating between the two.

At Rituals we believe small moments can make a big impact and the same goes for data. If youre ready to lead with insight purpose and a sense of joy wed love to meet you.

Interested

If you are interested in this exiting position we very much look forward receiving your application via the website! Please note that only applications via our career website can be taken into consideration

Grow with us! The next steps are:

• Jan Bernhart (Recruitment) will contact you within 10 working days
• 3 on site Interviews follow including an online assessment
• In the event of a positive outcome we are good to go!

Remote Work :

No

Employment Type :

Full-time