General Manager (Hospitality, Event Centre)
General Manager (Hospitality, Event Centre)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
General Manager Carmens Event Centre
Lead with purpose. Create extraordinary experiences. Shape the future of hospitality in Hamilton.
Are you a passionate leader with a proven track record in hospitality and events Are you ready to take the reins at one of Hamiltons most iconic venues
Carmens Event Centre has been a cornerstone of celebration and community for over 40 years and were looking for our next General Manager to drive innovation elevate guest experiences and lead our dynamic team into an exciting new chapter.
As General Manager youll be the visionary behind the operation of our flagship venue guiding your team to deliver unforgettable events exceed revenue goals and build meaningful relationships with clients partners and the community. Youll also play a key role on the Carmens Group Senior Leadership Team contributing to the strategic direction and growth of one of Canadas leading hospitality companies.
- Lead the strategic direction and day-to-day operations of Carmens Event Centre
- Drive revenue growth through new event markets and innovative sales strategies
- Coach mentor and inspire a passionate team committed to excellence
- Cultivate strong relationships with VIP clients corporate partners and vendors
- Represent Carmens as a brand ambassador within the community and industry
- Oversee budgets and ensure profitability across departments and events
- Champion operational excellence compliance and exceptional guest experiences
- Be hands-on during major events and high-impact revenue days
WHAT YOU BRING
- A seasoned hospitality or events leader (510 years senior management experience)
- Experienced in facility management and sales generation (23 years each)
- Bachelors degree in Business Hospitality or related field
- A collaborative strategic thinker with strong business acumen
- Energetic resourceful and resilient a leader who leads by example
- Exceptional communicator with a customer-first mindset
- Flexible and willing to work evenings weekends and occasional travel
- A strong sense of humour and a passion for people
- Award winning workplace:Great Place to Work Certified () Most Trusted Executive Teams (2023) Best Places to Work in Hospitality & Retail (2023) Best Places to Work in Canada (2024)
- Group benefits & RRSP matching
- Personal wellness plan
- Annual incentive/bonus plan
- Professional development & career growth opportunities
- Worldwide hotel discounts
- Company socials & strategic retreats
- A vibrant supportive and passionate team culture
Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion creativity innovative thinking and world class service we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre The Best Western Premier C Hotel by Carmens The Lakeview by Carmens Good Earth Food and Wine Co Fig&Lemon Catering and the Hamilton Convention Centre by Carmens. We are devoted to bringing excitement to Hamilton and Southern Ontario and to enhancing the image of Hamilton with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process please notify Human Resources upon scheduling your interview.
Required Experience:
Senior Manager
Employment Type
Full-Time
