Workplace Operations Specialist

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Arcadis is looking to hire a Workplace Operations Specialist. The role is accountable for the delivery of the Workplace promise through the delivery of Workplace operational services to a designated group of offices with focus ontheleadershipandmanagementoftheArcadis Teamandcontractorsto deliver the expected effective and efficient delivery of the highest standards of servicealongsideadministrativeactivitiesandresponsibilitiesforhealthandsafety and environmental compliance tasks.

TherolewillinterfacewithArcadisenablingfunctionsandwithotherArcadis regionsfunctionspeopleandcontractorstosupportthisrolesdeliveryofan effective and efficient service provision.

Reporting Line: Workplace OperationsSeniorSpecialist /CountryWorkplaceOperationsManager

Location: Role is based in Vancouver BC only.

Role accountabilities:

WorkplaceOperationsSpecialistisaccountableforthedeliveryofabest-in-class user experience to all users of workplaces you are responsible for through the management of an internal team and/or through the contract management and Performance Indicators are met for all offices within your region. You will be reporting to and working with the Canada-Workplace Operations Manager to develop the office budget for your region and approve location specific service costswithinyourapprovallimitsreportandrespondtovariancequestionsrelating including safety health environment & Quality (SHEQ) to ensure agreed WorkplaceHealthandSafetyandSustainabilityresponsibilitiesaremetforyour review of Workplace standards coordinating Workplace communication and executing workplace projects within the property/s when required.

Principal Accountabilities&Responsibilities

• Provideleadershipguidanceanddevelopmenttotheworkplacecoordinators within your region
• ResponsibleforcompliancewithrelevantlegislationcodesofpracticeArcadis workplace standards and for operational workplace services and HSE responsibilities.
• Ownsworkplacerelatedissue(s)withinyourregionanddeliverthesolution whilstaccountableforescalatingtoCanadaOpsManagerandresolutionof portfolio related Workplace issues
• As subject matter specialist Workplace operational matters related to the property/sareaddressedandescalatedasnecessarytotheCanadaWorkplace Ops Manager.
• Effectivelymanagethesupplychaintodeliverconsistentstandardsofservice financialandoperationalcomplianceandapartnershipapproachwhichallows innovation and continual improvement within their region.
• Accountableforthecomplianceandservicedeliveryofanycontractorsorsub- contractors (including obtaining WHIMIS MSDS & COI)
• InterfacewithITFinancePeopleServicesMarcommasrequiredwithinregion and alignment within workplace ops.
• Participate as a key member of the wider Workplace team supporting communicationrelatingtooperationalorsocialimpactandsendforreviewto the Canada Workplace Ops Manager
• Lead by example to the reporting team by creating a collaborative and supportingworkenvironmentwhereeachteammembertobeaccountablefor raising the service delivery standard.

Qualifications & Experience:

• DemonstrableexperienceofFM/Workplaceorsimilarcustomerfacing environment.
• SoundknowledgeofITsystemsusedinthedeliveryofWorkplaceservices.
• SoundknowledgeofFM/Workplacemattersandpracticesgainedbysufficient experience working in a similar environment.
• AminimumoffiveyearsexperienceleadingFM/Workplaceservice
• FamiliaritywithvariousITperipheralsandequipmentforworkplace
• FamiliaritywithAVsoftware/equipmenttypicallyusedtomanageandhost meetings.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.